Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

August 6, 2020

Good: Customer service excels. Replies were always fast (longest it took was 48hours). Great variety of products. Competitive pricing. Very reliable app.

To improve:

1. the user interface is more on the simple side, compared to the competition. You can’t edit products you created in the app, for example, it has to be done on the shopify side. Also the file has to be an exact size in pixels for every product or you won’t be able to upload. So if you wanna use the same design in 5 different products, you have to create 5 different files of five different sizes.

2. Talking specifically about mugs, I wish there were more size options specially for the accent and the black mugs.

3. Also I wish there was an “all around print” option for mugs.

4. I’d appreciate more mockup options on mugs as well.

Overall, don’t get the wrong impression. This is a company worth Doing business with.

Mugs Fanatics
Canada
6 months using the app
January 1, 2017

love how easy it is to use and that it goes straight to my store for instant viewing to customers.

Jay Dawns
United States
6 months using the app
November 21, 2016

So far this is working great. Easy to set up and add to store. Looking forward to Black Friday to get more orders placed.

Fitastic Gift Basket
United States
6 months using the app
August 9, 2017

Great App. I just start to using teelaunch.

Sheridanpa
United States
6 months using the app
August 13, 2016

This is must in every shopify store

I just hope thet will add more colors to the shirts and hopefuly more prodcuts

(will be nice also ship to outside the USA)

Windmill Extra
United States
6 months using the app
May 13, 2017

Best POD supplier out there. Very competitive prices and top-notch support.

Viralmerch
United Kingdom
6 months using the app
May 15, 2017

very good app with great service and great products at good value

Life Is Goods
United Kingdom
6 months using the app
February 16, 2016

Teelaunch has been a valuable partner in my business for several years. Print quality is excellent for DTG printing and the quality District Made shirts are loved by my customers for their softness and fit. Mugs and phone cases are relatively new to the app and the print quality is superb! Looking forward to the new products they will be adding to the app. Using the app is easy and takes the worry out of fulfilling orders.

The majority of my orders are filled quickly, typically within 3-5 business days and sometimes quicker. Add a few days during the busy holiday season.

Customer service is very responsive and provide personal care. Misprints happen once in a while, as they do with any fulfillment company I've worked with, but Teelaunch is always quick to provide a replacement and fix the issue. Nobody can beat their prices allowing me to provide quality products at a fair price to my customers.

I feel valued as a Teelaunch client. It's evident by their responsiveness to my needs that my business is important to them!

Fishbiscuitdesigns
United States
6 months using the app
February 26, 2020

I love this company! While the cost of products/shipping is a little higher than other competitors, their products are easy to design/upload and their customer service is top notch. I literally can ask them any question and get a response within the hour, it's great! Definitely recommend them if you are looking into a POD company for your store.

Pet Wisdom Store
United States
6 months using the app
November 9, 2018

I used this app to create products for my store and am very happy with it. It's straightforward and easy to use. I like being able to create more than one item, using the same graphic, at once.

T-Shirt Lobby
United States
6 months using the app