Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

This print-on-demand app is appreciated for its user-friendly interface, unique product range, and seamless integration with platforms like Shopify, Spotify, YouTube, Instagram, and Facebook. Merchants can easily list products, personalize designs, and manage shipping details. The app's customer service is highly regarded for its efficiency and prompt problem-solving. With competitive pricing, it allows for reasonable profit margins. The company's commitment to customer satisfaction is a standout feature.

January 31, 2024

The only thing I'd prefer to be different with Teelaunch is the payment system. Right now, I pay the wholesale costs when an order comes through, and then Teelaunch pays me what the customer paid them (minus payment processing fees). If I didn't have to pay the wholesale upfront, and could just be paid the difference in prices, that would be wonderful!

Otherwise, they're great! Their prices are low enough for me to sell the products at a reasonable price and still make a reasonable profit. Their customer service has always been quick to respond, and they have a great variety of merch items so I can give my (music) fans anything that I think they'd want. The fact that they integrate with Shopify, which allows me to have product listings directly on my website, as well as Spotify, YouTube, Instagram, and Facebook, is amazing!

United States
Over 1 year using the app
December 23, 2023

I have been working with the Teelaunch app for 1 1/2 years and would recommend it and the team of customer service. For POD I primarily use Teelaunch for the Metal Wall Art and the Laser Etched Cutting Boards. My customers RAVE about these two products! I create all of my own designs that are personalized, so every sign I create is different. Whenever there is a problem with a product (damage during delivery for example), the customer service is quick to respond and almost always resolves my issues fairly. You will never find a perfect service, with perfect products that always are without flaw - because people are involved and people can make mistakes. But Teelaunch has been great to work with and I find the team there to be kind, efficient, and willing to help at every turn. I've even needed to work out a bulk order and talked directly to the owner of Teelaunch to work out the details - which went flawlessly.
There are hitches in every partnership - I wish the metal signs were packaged with more protection. But other than that, I have had a great working relationship with Teelaunch. Did I mention that I have hundreds of extremely happy customers that love the products that I get through Teelaunch? I use Teelaunch because of the unique print on demand products that I can sell through them - I recommend them for that AND because their customer service has been second to none for my business.
Oh, and I really like the interface where I upload the designs. It is easy to use and SOOOO much better than some of the other POD services (and I use 5 others for a variety of products.) Each order is synced directly from my Shopify store and in the Teelaunch app I change the design to the personalized design. I can correct the shipping address there also. It's easy to use and never a problem to change out a design. When the order is fulfilled all of the tracking info seamlessly gets sent back to my Shopify store. Works like a charm!
Highly recommend this app!

Amazing Faith Designs
United States
Over 1 year using the app
teelaunch replied January 23, 2024

Big thanks for your awesome review! We’re super happy to hear how much you and your customers love the Metal Wall Art and Cutting Boards. 😊

Creating unique, personalized designs is what teelaunch is all about, and it’s great to see yours hit the mark.

Glad to hear our customer service and Shopify integration are making things smoother for you. Your feedback means the world to us, and we’re always here to help.

Here’s to more amazing creations together!

January 30, 2024

** UPDATED** they handled my issue and got my replacement and I am happy about it now. Thank you!

I very soon will be dropping this company as well. I been selling there metal signs for almost 2 years now. Now when they mess up, they don't wanna fess up and fix it. I'm pissed now, my customer received her sign and you can clearly see there was cutting issues. Teelaunch customer service is blaming it on my design details which is a lie, because I've sold the same design 100s of times no issues, and now all of a sudden it's an issue? and they won't replace it. I'm bout done. I'm not stupid, I been selling on Etsy same products for almost 2 years and now that ya guys are lying to me, which just straight just pissed me off. So now I will be moving all my metal signs over to MY EASY MONOGRAM company to produce my signs. Ya just lost a good seller, cause I'm sick of your crap, and now that I'm being lied too. Garbage!

Liberty 13 Shop
United States
About 2 hours using the app
October 13, 2023

Been using Tee Launch for years and would recommend to anyone who hasn't got the funding and physical space to stockpile large quantities of items. On top of an easy-to-use, plug-and-play Shopify app, Tee Launch also has really good customer service. They just recently helped me out big time with an issue and the care was fast, personalized, and crucial.

Hard Pack Records
United States
Almost 7 years using the app
teelaunch replied October 28, 2023

Thank you so much for your feedback! It warms our hearts to know our Customer Service team was able to assist you. We genuinely care and are always here to help!

February 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
United States
Almost 8 years using the app
May 24, 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
United States
Over 7 years using the app
December 26, 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Curious Rebel
United States
About 7 years using the app
January 29, 2017

Great app. Reasonably priced.

United States
Almost 7 years using the app
Edited February 2, 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

United States
Over 6 years using the app
teelaunch replied June 5, 2020

We really appreciate customers like you and are happy to help!

May 28, 2016

Nothing but good things to say about you guys and your commitment to service.

Byker Gyrlz
United States
Over 6 years using the app