Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand app for its user-friendly interface, extensive product range, and regular addition of new items. They praise the product quality, leading to high customer satisfaction, and commend the responsive customer service, particularly the leadership. The app's competitive pricing, fast fulfillment, and shipping times are appreciated, as is the automated order tracking and fulfillment process. The app is recognized for its commitment to resolving issues and celebrating wins.

October 13, 2023

Been using Tee Launch for years and would recommend to anyone who hasn't got the funding and physical space to stockpile large quantities of items. On top of an easy-to-use, plug-and-play Shopify app, Tee Launch also has really good customer service. They just recently helped me out big time with an issue and the care was fast, personalized, and crucial.

Hard Pack Records
United States
Over 6 years using the app
teelaunch replied October 28, 2023

Thank you so much for your feedback! It warms our hearts to know our Customer Service team was able to assist you. We genuinely care and are always here to help!

May 30, 2023

When utilizing a service like Teelaunch, there are important items to consider. Having an integrated app, a large catalog selection, and the manpower/facilities to fulfill & ship orders timely are the first things that are accessed. But one thing that most businesses overlook is how will the company respond to problems?

It is inevitable that mistakes or systems issues will occur, packages will get lost or stolen, and sometimes the product itself will have an error. The key to making it through those rough spots is having a true partner in your business, that cares as much about your customers as you do. That's hard to find in the Print-On-Demand space, and I'm so happy that Chris (the owner) takes this aspect seriously at Teelaunch. I especially want to recognize Anthony, who has been my contact whenever I reach out to support.

As a business owner, I want to know what's happening behind the scenes when there is a problem, because that arms me with facts/information to help my customers. A lot of providers will just give you bare minimum responses, without specific details, and that is not helpful at all. But Anthony will make sure that I know what really happened, and work with me on options to make it right (both for my business and for my customers)! He has even gone so far as to offer me a kind word when I was having a rough, stressful day to help me keep going.

Thank you to Chris, Anthony, and the rest of the Teelaunch staff for offering products that the market wants, and for helping me to grow my family business. And most of all, thank you for being there with me to celebrate the wins, and resolve any issues/concerns when they arise. I'm glad to have you as a partner!

United States
Almost 2 years using the app
June 20, 2023

To all those reading reviews... I want to express how exceptional both the product and customer service at Teelaunch are. I initially ordered some metal art samples and I was pleasantly surprised by the top notch quality. Honestly, I wasn't expecting such an impressive outcome, and I was so thrilled that I couldn't help but show everyone for an entire week how wonderful the product was. However, I did encounter a shipping problem along the way. Luckily, my customer service representative, Anthony, was there to assist me. He was incredibly personable and went above and beyond to resolve the issue. His communication skills were outstanding, and his positive and uplifting attitude made a significant difference. I couldn't have asked for a better partner for my store. I want to extend my gratitude to Teelaunch as a whole, and especially to Anthony!

Mystical Motifs
United States
5 months using the app
January 18, 2023

I've been using Teelaunch for 3 years. If you're looking for a top-notch product and unparalleled customer service, look no further. Not only are the quality of their products excellent, but the customer service experience is second to none. From design to delivery, the staff is quick to respond and very helpful whenever I encounter issues. The turnaround time is fast, and the pricing is competitive. I highly recommend Teelaunch to anybody who asks me how to make a store like mine because they're the best. Add this app if they have what you want and you won't look back.

Gemmed Firefly
United States
About 3 years using the app
July 17, 2023

Teelaunch provides great customer service and numerous of products . Our recommended drop shipping company.

Madison Symonne
United States
1 day using the app
teelaunch replied October 28, 2023

We're absolutely thrilled you've chosen us as your partner! 🌟 W're honored to join you on this exciting journey and help you flourish. Let's make some magic together!

Edited February 22, 2023

Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.

Allegiant Goods Co.
United States
Over 4 years using the app
March 13, 2023

Great App, Great Support This is my PoD Supplier to go to for unique products. Strongly recommended. I love it when you can sell more than just t-shirts

United States
9 months using the app
February 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
United States
Almost 8 years using the app
May 24, 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
United States
Over 7 years using the app
December 26, 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Curious Rebel
United States
About 7 years using the app