Reviews (107)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, quick issue resolution, and user-friendly interface that integrates well with Shopify. They appreciate the high-quality and diverse product range, competitive pricing, and reliable order fulfillment, which boosts customer satisfaction and repeat business. Continuous app improvements contribute to business growth, with many attributing increased sales to the quality and reliability of the services provided.

August 4, 2025

I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this).

I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!!

I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable.

I've tested other POD providers, and I think Teelaunch's customer service is the best

Fido & Flicka
United States
Almost 3 years using the app
August 21, 2025

Very good fulfillment service with excellent customer support.

Because Jitsu
Canada
Over 7 years using the app
December 8, 2021

I've been with Teelaunch for many years and they have always gone above and beyond. The product selection is excellent and I've had very few complaints over the years from my customers. They love the products I source from Teelauch. Pricing is fair, and you can easily make a decent profit on most products.
Should an issue arise, they have a team of top-notch customer support people who are quick to respond and are always helpful. You won't find a better POD company anywhere else. Teelaunch has been an integral part of the success of my business.

Polish Shirt Store
United States
Almost 5 years using the app
Edited February 22, 2023

Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.

Allegiant Goods Co.
United States
Over 4 years using the app
September 15, 2017

great app love it made adding clothes to my shop so easy

Nn Hockey
Canada
Over 3 years using the app
December 1, 2018

The hiccups with the database has been a hassle. But, other than that, you guys are always on point. Love you guys.

Shoppzee
United States
Over 3 years using the app
January 18, 2023

I've been using Teelaunch for 3 years. If you're looking for a top-notch product and unparalleled customer service, look no further. Not only are the quality of their products excellent, but the customer service experience is second to none. From design to delivery, the staff is quick to respond and very helpful whenever I encounter issues. The turnaround time is fast, and the pricing is competitive. I highly recommend Teelaunch to anybody who asks me how to make a store like mine because they're the best. Add this app if they have what you want and you won't look back.

Gemmed Firefly
United States
About 3 years using the app
August 8, 2019

This is one of the best apps, with the greatest customer service. I appreciate the team and the hard work they do

FYEAH Printing
United States
About 3 years using the app
December 10, 2021

I've been working with Teelaunch for a couple years and they are by far the best print on demand company you'll find. They are constantly adding new products other companies don't offer and their customer service is top notch.

michaelsnursery
United States
Almost 3 years using the app
June 11, 2019

After trying many other POD apps/companies, I'm circling back to Teelaunch. Products are always great quality and I can rely on my orders being filled correctly and quickly. Seller support is also very responsive.

Muggalicious
United States
Over 2 years using the app
teelaunch replied June 18, 2019

We're very thankful for the kind words and we're happy you are back.