Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

July 12, 2018

Easy to use. Good collection of products

Woofwoofusa
Canada
4 months using the app
January 11, 2017

I really like the system. New to it still but I like it

Rags And Typos T Shirts
United States
3 months using the app
July 13, 2018

Excellent App and Service from Teelaunch. Awesome Prices! Great printing and product quality. Looking forward to doing much more continual business with them. Thanks Team!

Live Embolden
United States
3 months using the app
December 18, 2016

Amazing customer support! The price margins are awesome! The only downside is that they don't provide newer model iPhone and Samsung Galaxy cases, which is a shame. Soon there will be iPhone 8 and Galaxy S8 but they still hasn't stocked iPhone 7 or S7 models.

New Yorkie Times
Bulgaria
3 months using the app
July 24, 2018

Just wanted to take a moment and share my experience with Teelaunch with regards to setting up my shop https://lovefortheplanet.com.

The team at Teelaunch is super-speedy to answer your questions, and I never once felt alone or "stuck" while configuring my Shopify account. They're willing to go the extra mile, and it shows.

As for the setup itself? Their system of letting you download a template, configure your design, then upload and preview it is pretty awesome. Really, you just have to be concerned with the designs and colors (and pay attention to the tips they give you with regards to the templates) and if you do that, then it's a pretty painless process. Like for example, they have a template which allows you to upload an image onto an American Apparel Men's shirt. This uploader is really cool in that once you upload it, you can even change where the image is located, how big it is, etc. Then, once you do this once — you'll have something like 10 color variants built in, with many sizes as well — all from uploading the template once! I smiled when I saw this hit my site :)

Overall, I went with Teelaunch after doing quite a bit of research (and reading reviews). I won't bag on any competition here, but Teelaunch seemed to me to be the most customer-focused print-on-demand / drop-shipping company, and that mattered to me. I had read horror stories about other companies and how they aren't very forgiving or flexible when it comes to returns, etc, so I figured it was worth going with Teelaunch since they not only have quite a large selection of items that you can ship from your site (they have dog bowls — rad!) but they also clearly value their customers, and for that I'm a fan.

Love For The Planet
United States
3 months using the app
June 12, 2017

.I like rhe program and look forward to using it to grow my business

Ray Shopify
United States
3 months using the app
July 14, 2016

Great app. Able to add additional products in a snap!

Instyleonly
United States
3 months using the app
December 7, 2021

I am so upset about the latest transaction with Teelaunch. An item was ordered via Etsy on Nov. 17th and didn't ship until the evening of Dec.3rd. I had multiple communications with them up to that point and multiple emails with my customer who was ok with the long processing time as long as they received it by Dec. 5th. The amount of excuses as to why it took so long to produce and ship is a joke. Every email was worse than the last with their addition (it looks like 16 days before shipping but when you factor in all their employees wellness days to them it was just 11 days of processing). They refused to credit me ( I had to refund my irate customer) and then I said fine ship it to me and they went ahead and shipped to the customer anyway which was icing on the cake. I have removed all their products and warn if you are a small business that relies on your own customer service this type of business transaction can really put you in a bind. No one wants to wait for a purchase this long. OH, and if you didn't realize how long the Teelaunch processing times are (because it's not listed with the products) they will send you a blog link that you should have read to find out. SMH.

FAITHHAUS
United States
Almost 5 years using the app
June 11, 2022

Have sold many products in the past with this app, but now Im locked out of my account and orders are not processing. What happened? HELP!!!

LARRY CARLSON
United States
Almost 5 years using the app
teelaunch replied June 11, 2022

Can you please email me at christopher@teelaunch.com, I'm the founder, I cannot find your account from your store name and I assure we can fix this and get you going today (Saturday)

July 16, 2016

I absolutely in love with your app and your service! Thank you all so much for making an awesome app!

The Roman
United States
3 months using the app