Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

May 16, 2017

I love this app, so easy to use. I just can't use some of my text based designs on their t-shirts cuz it requires higher pixels, hence the 4 stars. But for that, this app is really cool.

Cach Best
United States
Almost 3 years using the app
May 28, 2016

Easy to use and good customer service

Lastnkt
United States
About 2 months using the app
Edited August 23, 2018

UPDATED and Angry: my last experience where someone ordered something on the 11th, contacted teelaunch and spoke to a dave that told me its school time so its harder to get things out. The customer ordered it on the 11th to get it in fast shipping time like every other person ordering something does. Well Dave told me on the 21st 24-48 hours. Guess what, 48 hours AND STILL not shipped. Worse experience ever. Never use again and I recommend to use anyone else but this company

UPDATE: Wow they ship super fast. Absolutely amazing quality. They just really need to add more products

Couple things, first off I want to say this is the most SEAMLESS clothing integration there is for shopify. And its nice creating products; wish you could add more than 1 design on the front or back of the shirt. Multiple uploads is not an option.

You would have to edit your file in PS or AI or whatever you use to get it to work with a lot of logos or designs on the logo. They need some more items in the store for me to rate it a 5 star. I hope they are screen printing and not digital prints.

No hats or beanies???

Vapel1fe
Canada
Over 2 years using the app
December 21, 2018

I have been using tee launch for quite some time and have had very little issues. in this past month or 2 I have had so many customer complaints on late orders. Items that were taking 2 to 3 days from order to ship are taking 5 to 9 days in production and then no tracking data on shipments. Lost orders as well as orders not shipping in order. I have had to request orders that were lost be reissued instead of this being suggested by the company itself. This is the holiday season and my business is taking a hit because several orders that were placed from back on November 30th are still not delivered to my customers. I am beyond disappointed.

Jidatees
United States
Over 3 years using the app
August 31, 2017

This is amazing tool for print on demand shirts! Thank you

Icephoenix Llc
Vietnam
About 2 months using the app
January 14, 2018

this app is nice but you have no way to contact them directly you have to email them and that takes a long time for them to get back to you! I would say 5 stars but because there is no direct messaging im giving you 3 thats really a simple thing to set up.

Starchild Works
United States
Over 3 years using the app
December 21, 2021

I would rate this a zero if I could. I chose them because they are US-based. Three stores with them and not one order fulfilled, not one customer service reply, nothing. They act as if it is "In Process" but three months later and nothing??? I have had to find alternatives and pay more to maintain my business integrity. Skip these guys.

Way of the Renaissance Man
United States
Over 2 years using the app
teelaunch replied January 4, 2022

Can you please email me at christopher@teelaunch.com, I am not finding you anywhere in our system. I can assure you no customer has ever waited 3 months for production and our customer service answers all questions in 48 hours with most responses coming in under 12 since we operate 18 hours a day. So I really think there is a misunderstanding here and I'd really love to clear this up.

September 7, 2016

I enjoy how easy they make it to create your own unique shirts

Dreamfly
United States
About 2 months using the app
August 12, 2016

nothing come close to tee-launch

Wealthbrothers
Canada
About 2 months using the app
September 11, 2020

Getting the width to fill out the specs is a little tricky, but the app works fine, I had no problem using it with Shopify.

My Family Zone
United States
About 1 month using the app