Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, including quick responses and direct owner involvement. They appreciate the high-quality print products like t-shirts and blankets, user-friendly design tools, and seamless Shopify integration that enhances order tracking and fulfillment. The app offers a wide product range, competitive pricing without a subscription fee, and fast production and shipping, leading to high customer satisfaction and recommendations for its reliability and quality.

May 29, 2016

This is an amazing organization that provides awesome opportunities as well as great products for millions of people!

Shoppelot
United States
6 days using the app
July 25, 2017

an amazing app for anyone looking to make clothes

Aclo
United States
3 days using the app
July 17, 2023

Teelaunch provides great customer service and numerous of products . Our recommended drop shipping company.

Madison Symonne
United States
1 day using the app
teelaunch replied October 28, 2023

We're absolutely thrilled you've chosen us as your partner! 🌟 W're honored to join you on this exciting journey and help you flourish. Let's make some magic together!

Edited June 7, 2017

UPDATE...

June 7 2017... After I wrote about my REALLY frustrating experience with Teelaunch (see below)... Christopher the owner of the company contacted me via email and spoke with me about my issue with them... he was... quite honestly... greatly concerned with my poor experience and wanted to take the time to reach out to me... He didn't have to step up... but he did and I appreciate that a lot... so... I'm going to try them again.

I had originally rated my experience as a single star... I am changing that to 5 out of 5 because he made the effort to connect with me.

I have to get into the nuts and bolts of the app and figure it out... but I'm hoping round two goes better!

ORIGINAL REVIEW... June 5 2017...

This review is strictly about Teelaunch's customer service...

I added their app today to my Shopify store... but because I am from Canada their app wouldn't let me add my correct 2 letter province acronym when entering my credit card billing information... they only allow US credit card billing addresses... Dave... the customer service guy I was dealing with was quick to respond but WOW... was NOT helpful WHATSOEVER. Many of his responses were one line at best and contradictory to his other messages... BRUTAL! I have NEVER dealt with a customer service agent who did less and cared less than he did... EVER!!!

I solved the problem myself by deleting their app... If I am having this much trouble with customer service... I don't think doing business with them will be any better.

Good riddance!

Quick Cool Deals
Canada
About 5 hours using the app
Edited October 2, 2019

Working with this app was great. Very easy to create items and they give you a template to work with! I would recommend this absolutely!

Chaplain Bob Store
United States
About 2 hours using the app
Edited June 5, 2016

Great customer service. When I first started playing around with it, I had a bit of trouble with image placement and size. The owner was very quick to reach out to me via email and was more then happy to begin helping me with my questions.

Urbanroyalty
United States
22 minutes using the app