Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

December 25, 2017

Why I left 3 stars?
I loved this service I hope these guys read all comments)
But I simply beg you to make it quick and easy to make a manual order with the image uploaded and not create a pile of product twins in your store.
The way that now exists is a mockery of the users.
All large print houses have a way of manually loading images and creating an order directly in the office.
Thanks

Jeffrey

Powhill
United States
5 months using the app
Edited July 14, 2020

App is easy to use. One of the better POD apps I've seen thus far. However, I wish you we're able to upload one file size and have it automatically applied to other items. It seems it would be relatively easy to do based on pixel width. As of now, you have to manually resize and upload images for different products which is tedious and takes forever.

In terms of shipping: For t-shirts, I placed an order very late on June 24th, began 'processing on July 25th, it was finally fulfilled on July 9th and shipped in July 11th. So, it's looking at about 22-23 days from order to delivery currently.

I was hoping the delay was due to the Fourth of July. But I'm testing again with another order which was placed July 6th and has yet to be fulfilled. I'm hoping those times improve to at least under 7 days, otherwise it won't be feasible to use Teelaunch for t-shirts.

On the bright side, their tumblers shipped very fast and are fairly high quality. Latest order was placed on July 6th, fulfilled July 7th and delivered July 10th.

Tipsy America
United States
5 months using the app
September 7, 2017

Get your act together with your app or you'll be losing customers quick, fast and in a hurry. Half the time the desktop doesn't show up and now the app just doesn't seem to be working at all due to connection issues? Come on, now.

Hodlwearz
United States
5 months using the app
April 24, 2018

The products are amazing and pretty easy to customize. But integrating to Etsy does not work and you have to have and pay for a Shopify account in order to integrate to Etsy. Day 3 and I am starting to look for an alternative.

Kidceo
United States
4 months using the app
September 10, 2019

I live the app, I do feel as though the sizes run a little large so the snap is not a small which is a little disappointing.

Kioyko
United States
3 months using the app
November 20, 2015

Cant add products anymore and not getting a response, these guys are waaaaaaay over their heads it seems, one of my customers got their product after a whole month, yes he's not coming back anymore thank you Teelaunch.

Unisntalled time to try something else.

Immortalitees
United Kingdom
2 months using the app
March 27, 2017

Three orders lost in our first month using Teelaunch and when they resend the order, the customer does not receive a new tracking number.

Postales Bien Cool
United States
4 months using the app
November 30, 2018

Thank you for the opportunity to build my business. This app is amazing for Small Business Owners.

JB/ Owner Brookes Empire LLC

BROOKES EMPIRE
United States
3 months using the app
June 5, 2016

Any Canadian sellers on here using this app? It seems expensive to me once you factor in USD prices and shipping costs. I am looking at tote bags. I am going to have to sell them at $37 to make a little profit. I'd love to hear feedback from Canadian users. thx!

Rockandwillow Com
Canada
3 months using the app
June 15, 2020

I made an order a month ago and it still hasn't arrived and it's incredibly difficult to get in touch with customer service. This company has officially lost my business

Easy Peasy
Canada
2 months using the app
teelaunch replied June 15, 2020

I'm very sorry for your troubles getting in touch with customer service, can you please reach out to me christopher@teelaunch.com, we migrated to a new helpdesk so I wondering if that is the issue as all of our tickets are responded to within 24 hrs. Please reach out and let me make this right