Reviews (640)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this print-on-demand app user-friendly, offering a wide range of unique products and seamless integration with various platforms. They appreciate the competitive pricing and the responsive customer service that efficiently resolves issues. The app's designer is also praised for his assistance with technical queries and design edits. Merchants highly recommend it for its quality products and speedy delivery.

August 15, 2019

I’ve been in the POD space for about 6 years. Started on other platforms before there where a ton of integrations for Shopify and since then i’ve moved to creating Shopify stores. Finding a reputable POD partner was not easy. No need to say names but i’ve tested plenty of them and TeeLaunch quality exceeds the others and has great prices as well. I initially tested them out for Canvases and they blew the other POD I tested out of the water. The quality of print, vibrancy, and canvas material was on another level. After that I decided to test them for clothing and again was surprised at the high quality of print compared to the other POD i’ve used.

To top it off they actually have a customer support team that responds extremely quick as well as on Saturday and Sundays. To me that type of support is extremely important and rare now a days.

One thing they could work on though is shipping times (only a few other their products are on the slower side). Their in house items like tumblers i’ve seen ship same day which is insanely fast for a POD company…and i’m talking actual scans from USPS receiving the package the same day. Canvases and some others take a bit longer than I would like. Besides the shipping times for some items, TeeLaunch ticks 3 very important boxes for me: Quality, Support, and Price. Plus they are always adding new products, and their product line is very unique with items not regular found from other companies.

Thread Punch
United States
Over 4 years using the app
October 15, 2019

The ABSOLUTE BEST Customer Service I have ever experienced in 6 years in the industry. This is one Company that responds QUICKLY to emails. When you have an issue they are on it. If the first level can't help them it's referred directly to the owner who jumps right in to provide assistance. There is no "email fear" of waiting days for a response. It's timely and I don't think I have ever waited longer than 15 minutes! The app is easy to accomplish and the interface with Etsy is a breeze. My Print and Mail timeframes are certainly within 5 business days and with over 30 "test" orders out the door there has been ZERO quality complaints. Through our follow-ups we have been looking for complaints and all that we heard were "Very Happy" and "Would Order Again". We are certainly happy we made the change from doing our own DTG printing to Teelaunch!

oliveoiloutpost
United States
Over 4 years using the app
March 27, 2017

The teelaunch app is by far the best print-on-demand app I have ever used. The functionality is near perfect and the customer support is both prompt and superb. T-Shirts look great, are shipped fast and my customers come back to buy more!

Highly recommended

Pistolsnipe
United States
Over 4 years using the app
Edited February 22, 2023

Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.

Allegiant Goods Co.
United States
Over 4 years using the app
November 12, 2016

We've been using TeeLaunch for a couple of weeks now and so far have been extremely pleased with the integration with our Shopify store (https://www.KawaiiSquishyStore.com), The pricing for the t-shirts is very competitive and the quality of the shirts have been great. They even sent three samples to us for free so that we could experience the entire buying and fulfillment process from start to finish. And the live chat support has been great, always there to answer any questions.

Kawaiisquishystore
United States
Over 4 years using the app
July 19, 2018

Great products and customer service. I love to work with them.

Jumpman Store
Vietnam
Over 4 years using the app
February 18, 2017

Plain and Simple, it's easy to use, love it.

Gearmaart Com
United States
About 4 years using the app
December 12, 2016

Top quality products, and the very best customer service you will find! I researched the various options for print on demand, and finally chose teelaunch - so glad that I did. They have always gone out of their way to help, and take time to make sure everything is clear. Very impressed, and highly recommend!

Nature Visions Boutique
United States
About 4 years using the app
July 13, 2019

I wanted to add POD to my store and had a lot of questions. The customer support is great and answered all my questions promptly and helped guide me through the process. Have already made a few sales! Thank you

Paws Night Out
United States
About 4 years using the app
teelaunch replied July 23, 2019

We love to help great store owners like yourself!

May 17, 2019

I love the selection that relaunch has. I have yet to have an ordered fulfilled, but am excited about the products.

Lweendo Art
United States
About 4 years using the app