Reviews (645)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing and user-friendly integration with Shopify, enhancing profit margins and simplifying product management. The quality of products like blankets and t-shirts, along with superior print quality, is highlighted. Customer service is responsive, and the fulfillment process is efficient, often shipping within a few business days. The app is also noted for handling special requests for bulk orders effectively.

November 12, 2024

Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.

Lafia Craft
Australia
Over 1 year using the app
September 14, 2024

The steel signs are junk. Received my sample product and let me just say I am glad I purchased a sample before going any further. The metal is thin and warped. I can't offer this to my customers.

Crater Goods
United States
4 months using the app
teelaunch replied October 25, 2024

Thank you for your feedback about the sign. As per our 100% satisfaction guarantee, we've processed your refund. While we respect your opinion, it's important to note that we carefully selected this metal thickness to provide our customers with an optimal balance of durability and affordability. Using thicker metal would dramatically increase costs, making it much harder for our customers to maintain profitable margins. With millions of dollars in sales and tens of thousands of satisfied customers, we stand confidently behind our product's value proposition - it's designed specifically to help our customers succeed financially.

August 24, 2024

I love working with this company. It makes selling print-on-demand so much easier, without the hassle of linking everything through OrderDesk. Their customer service is brilliant. I highly recommend them!

Printamemory
United Kingdom
6 days using the app
teelaunch replied October 25, 2024

Thank you so much for the wonderful review! 💫 It's feedback like yours that gets our whole team at teelaunch jumping out of bed each morning, excited to help amazing customers like you. We're truly grateful for your support!

August 25, 2024

Downloaded the Teelaunch app as I am interested in selling products in my Shopify store, however, I am unable to create an account. It just continues thinking....

Hanna Marie & Co
Australia
11 days using the app
teelaunch replied August 26, 2024

I'm truly sorry to hear about your difficult experience. Let's get this sorted out right away. Please email me at christopher@teelaunch.com, and I'll personally (Hi I'm Christopher the founder) make sure you're up and running today. Looking forward to helping you!

October 23, 2024

I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.

Magic Moments
United States
10 days using the app
May 10, 2024

I cannot use it. I don't know why. There is an info in my Shopify that the app cannot make connection. I really like some products that Teelaunch make and hope I can sell them.

Canvas Creations Home
Netherlands
About 3 hours using the app
teelaunch replied May 11, 2024

Can you please email me at christopher@teelaunch.com and we will figure out how to get everything working for you.

June 3, 2024

Cannot sign in to the api. It stock in account creation page

AuraZen Décor
United States
20 days using the app
teelaunch replied June 5, 2024

Can you please message me at christopher@teelaunch.com and I'm sure we can get your API up and running for you.

October 13, 2023

Been using Tee Launch for years and would recommend to anyone who hasn't got the funding and physical space to stockpile large quantities of items. On top of an easy-to-use, plug-and-play Shopify app, Tee Launch also has really good customer service. They just recently helped me out big time with an issue and the care was fast, personalized, and crucial.

Hard Pack Records
United States
Over 6 years using the app
teelaunch replied October 28, 2023

Thank you so much for your feedback! It warms our hearts to know our Customer Service team was able to assist you. We genuinely care and are always here to help!

Edited February 2, 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

Foxvillagedesign
United States
Over 6 years using the app
teelaunch replied June 5, 2020

We really appreciate customers like you and are happy to help!

June 18, 2016

amazing tool... Could have used your services 20 years ago!

Originalwest
Canada
About 6 years using the app