Reviews (518)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values by motivating customers to reach spending thresholds for rewards like free shipping or gifts. It features dynamic updates that inform customers of their progress towards promotions and offers customizable options for a tailored shopping experience. Installation is quick and user-friendly, and the app integrates smoothly with other Bold Commerce apps, enhancing promotion management. Merchants also praise the responsive customer support team for ensuring seamless integration and issue resolution.

September 1, 2014

Great app, it's the perfect motivation! See how it works on Kidsplayhome.com

KidsPlayHome.com
United States
Over 1 year using the app
November 29, 2015

There is a $25 charge to install, which i think should be clearer pre app integration- but the bottom line is that this App works. It suggests the products you want, and is easy to get the hang of.

You ARE losing money if you don't have this installed.

Lone Star Hog Outfitters Fayetteville Ar
United States
Over 1 year using the app
July 29, 2014

Extremely easy to install and setup! And works like a charm. This app is especially useful if you have shipping promotions going on for tiered purchases. Highly recommended!

GeekyGet
Singapore
Over 1 year using the app
August 22, 2017

I needed a good way to give my customers free shipping over a certain amount and communicate that in a way that did not detract from the site. I also wanted to push upsells by showing them how far away from free shipping they were. The Motivator app not only did that, but I have also used it as a way to show specials or to let customers know when shipping times are extended because of heavy orders or vacations etc.

Green Chile Adventure Gear
United States
Over 1 year using the app
July 31, 2015

Just installed the Motivator. This is my second bold app... based on the wonderful customer service and the powerful features, I am planning on buying 2 more! I feel comfortable using apps from a company who has released so many. The apps work really well together to help you segment your customers and provide motivation to purchase.

I will continue to troll their offering looking for more bold apps!

Stages Learning Materials
United States
Over 1 year using the app
Edited September 11, 2020

review update: 9/11 - customer support reached out right away today and installed the app on my account. I just tested it and it works perfectly. great concept and I love the bar that appears at the top that dynamically updates each time a customer add something to cart "hey you're only ____ away from getting a free ____". it definitely helps motivate higher avg cart values.

I currently use other BOLD COMMERCE apps as well - it's actually nice to have a company that has a multitude of apps because you can be sure that there's no app incompatibility issues. I've had my fair share of having to remove code / remove this app / that app, due to incompatibility issues. So it's nice to know that when I install a new Bold Commerce app, I know it'll work with no compatibility issues.

original review:
If you need to use this app to give away a free product it requires a manual installation to your theme - and they want $10 for it. I have never had to pay extra for an app to help install their stuff on my shopify, but whatever. I was okay with this, I get it. So i followed the directions exactly and added their support email account as a staff account in my shopify site. 9 days go by and no one has bothered to accept the invitation. I emailed support and no one bothers to respond there either.

you cannot use an app that is this bad at customer service - if you have tech issues, dont expect any help.

Virginia Boys Kitchens
United States
Over 1 year using the app
October 16, 2018

We really like the Bold apps, they're always very useful to us. We highly recommend giving these guys a try!

Brave & Bearded
Canada
Over 1 year using the app
March 23, 2015

Great way to motivate buyers to spend more!

DANI'S Consignment & Online Resale
United States
Over 1 year using the app
November 16, 2017

Can't say enough good things about the support of this company. Super responsive, friendly and helpful. I've downloaded 4 of their apps in the last 48 hours specifically because of how good their support and tech teams are. A good app is nothing without a strong team behind it.

Dipyourcar Com
United States
Over 1 year using the app
June 30, 2014

Great app! Just installed and 2 mins later I'm using it. Thanks guys!

ATTIC Tea
United Kingdom
Over 1 year using the app