Reviews (518)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting average cart values by offering incentives such as free shipping or gifts at certain purchase thresholds. They value the dynamic update feature that informs customers of the additional amount needed to unlock these benefits. The app is praised for its easy installation, seamless performance, and customizable display options. Excellent customer support is also frequently highlighted, adept at ensuring compatibility and resolving issues swiftly.
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This app duplicates the product you want to make free and then adds it LIVE to your website! Customers can add the product at $0.00 and checkout without hitting the sales motivator threshold. It also displays an incredibly unprofessional looking message in the duplicated product description about how it should not be deleted and is a hidden motivator product - again all live for customers to ...
Nice in theory, but it works inconsistently. For our Black Friday offer (free gift for a specific order threshold), it granted free gifts to orders that didn't at all meet the set order threshold. Don't recommend this app, I'm sure there are much better options out there that work properly.
The app is nice as long it is working. So far the created goal has stopped prematurely every time we created a new onel. We have contacted Bold several times but no one there seems to care enough to fix the issue.
We apologize for any inconvenience this issue has caused you. Terribly sorry for any missed correspondence, we truly care about resolving the issues you are experiencing and ...
I contacted Bold customer support, asking for a phone call. They've responded with a series of emails, none of which are helpful. I keep telling them that the stuff they're sending is not helpful - that I need a phone call to explain my issue. I'm still waiting . . .
Hi there! We're so sorry about the length of time to took for us to complete the changes you were looking for. It looks like things were resolved for you on September 12, so ...
The specialist from Bold, was making LIVE changes to our stores codes and now our customers has been unable to go to checkout for over 2 hours!
They re-designed my cart button and made it not clickable. I have had over 10 customers asking us on customer service why they can't checkout right now.
And no reply from Bold until now.. It's not okay!
- Continues..
Hi there, thank you so much for taking the time to leave a review. I completely understand the severity of this issue, and our apps specialists are more than happy to help ...
We geared our entire holiday sales around this app + 2 others from BOLD & all 3 failed us miserably. Free products would be added to the cart about 50% of the time. NOW after I've turned off the "goals" they're still rolling in with customers who have doubled up on discounts... yesterday's & today's discounts together. Literally costing us thousands of dollars this holiday! Just based on our ...
If I could give this app zero stars I would. We wanted to run a promotion that would give specific free gifts to customers when they reached various thresholds of cart value. Pretty simple use case. The app only actually added the free gifts to the cart accurately 1/4 of the time. 75% error rate is an absurd and outrageous failure from an application that is built for this specific use case. I ...
Yes The Motivator is probably a great app BUT:
1. In the video they promise that "You can customize everything". That is not true. Our store is Bulgarian, the symbols are Cyrillic but the app displays “???” instead the correct symbols. When we asked the developer to help us with this issue (you know that a lot of developers can easy solve such problems) the answer was: “Our applications out of ...
Contacted support 2 days ago with zero response, had the item installed proffessionally by bold apps yet there is an error when adding an item to the cart where it bugs out the cart and customers cant check out when adding a free gift, sent numerous messages with no replies, getting very frustrated now can someone please reply, i will be happy to revise star rating as soon as it works
Server reliability seems to be an issue with this app. We are in the middle of a promotion, and the app has stopped working for nearly 24 hours.