Reviews (26,672)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

Edited November 20, 2024

It seems easy to set up at first, but my store does not migrate to TikTok as it should. It has been asking me about a warehouse (there is no other warehouse, so not sure what other information it needs). As to the store, it is not functional. It basically is requesting that I recreate my store item by item and repost it into TikTok (they call it "syncing", but I am actually having to go item by item, putting a new picture, updating information...basically recreating my store all over again. The idea is good, but needs work. I was hoping to deploy this sooner. I will update my feedback when the app is more user-friendly.

Black Diamond Concerns Inc
United States
14 days using the app
September 10, 2024

once I figured it out it was fine Only issue is my city was not on drop down list. It would be better to have an option to manually type in city

Grey Horse Clothing Co.
Canada
About 1 year using the app
September 19, 2024

worked great april 2024 now september 2024 no product sync from shopify to tiktok and visa versa so inventory is always wrong on 1 of them and tiktok dont seem to help when i do tickets. nothing but stress now

Tiny Tots Store Ltd
United Kingdom
About 1 year using the app
September 23, 2024

I can only give a review after I have been using for a length of time.

classicpassport wallets
Thailand
Over 1 year using the app
August 17, 2024

It has been a bit of a process due to having to make sure I live where I say I live even though my drivers license says where I live. Other than that the app is easy and user friendly better than others I've tried to use.

D's Delights
United States
About 1 month using the app
October 10, 2024

it did not sync all of our products. Difficulty uploading products.

Purely Wild
United States
Over 1 year using the app
September 26, 2024

Many steps to the process, and a lot of restrictions & requirements.

Urban Rastaman
United States
Almost 3 years using the app
September 21, 2024

It is too hard to set up. Even with all needed documents

BIGGY J's
United States
2 months using the app
October 2, 2024

There needs to be a better sync system in place.

What A Diva Wears
United States
About 1 month using the app
November 9, 2024

Youtube videos make it a lot easier to understand.

Lola Bear's
United States
23 days using the app