TikTok , 8,712 reviews

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. They value features like the "Shop Now" button and tools such as 'Duet,' 'Stitch,' and 'Shopping,' which drive traffic and increase conversion rates. The robust analytics and targeted advertising enhance marketing strategies. The app's ability to generate video ads is also highly praised. Merchants recommend it for its simplicity, effectiveness, and potential to expand business reach.

November 12, 2023

Although products from my Shopify website still have not populated into my TikTok shop, I still love the idea of it being able to do so. Hopefully, I have done all the steps correctly and my products will show up in my TikTok shop eventually.

United States
About 1 year using the app
November 25, 2023

It's very confusing for a non-computer literate person to set up a business and run ads, but once you get into the groove and figure out where you are supposed to be TikTok walks you through what you need to do. Better than a lot of platforms.

Sargent Bubbles
United States
Over 1 year using the app
November 22, 2023

Tik Tok has been great to work with and has really helped support our new small business. They have offered additional discounts and shipping coupons for customers and our sales have increased due to their efforts. I can't thank Tik Tok enough for the opportunity they have given us. On top of it all, Tik Tok is fun to use and has great features to make awesome video edits that really help promote your products.

Moon Star Gardens
United States
3 months using the app
November 29, 2023

With very little effort put into the setup, I got multiple orders. I didn't even create new content yet or link products to videos before orders started coming in.

Kitty in the Box
United States
2 months using the app
November 23, 2023

It was a little tricky getting my business information inputed and to a "in review" state - hopefully everything is approved and we can start getting orders from TikTok

Southside Skatepark Skateshop
United States
Over 1 year using the app
November 14, 2023

pretty seamless set up - now trying to figure out how to add products from shopify.

Gryffin Merchandising, LLC
United States
12 months using the app
October 25, 2023

it is super convoluted; there are so many things to do
not even sure if I did them or not
I can't find my TikTok URL for my TikTok shop
I can't find how to set up my store. I tried to sync my Shopify store.
I had high hopes for my shop but am now getting worried.
Do you have any instructional videos that walk me through from start to finish? That would be super helpful.

United States
About 2 months using the app
November 28, 2023

Easy set up - user friendly and pretty easy to navigate.

Harvey Bruce Blinds, Shutters & Interiors
United Kingdom
Over 2 years using the app
November 6, 2023

It was easy setting up but I'll come back with more when I actually see progress

United States
11 months using the app
October 20, 2023

Easy setup and lots of helpful information and tutorials to get started.

DK Avenue
United States
About 2 years using the app