Reviews (22,638)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy setup and user-friendly interface, which simplifies integration with Shopify for linking stores and product catalogs. The customer service is highlighted as supportive and responsive. Merchants also note increased product visibility and engagement due to the app's large user base, leading to higher sales and financial benefits from lower commission rates. Additionally, it helps in building community around brands, enhancing customer interaction and satisfaction.
Refine
-
By rating
TikTok Shop is relatively easy to set up, but it's also very involved. i see they try to make things "simple" and thank god they put the banners on the dashboard to alert you as a seller that you've got to take care of something but honestly, it's so much to handle - setting it up and keeping it running. I am hoping to take some dedicated time to go through some of the How To videos and that that will clear things up. It would be helpful if as a seller/creator, we understood more about how the system will promote us, as it seems there are so many OPINIONS only, and not actual info coming from TiktTok. Everyone's just guessing and posting their guesses. That seems counterintuitive. Also, I want to mention that online chat support has been amazing in most cases. SOmetimes the forum or FAQs just can't answer a question quickly and when you have a customer issue, or you are trying to avoid issues or a violation by finding out the right thing to do, they've been extremely helpful, and most times, easy to understand (doesn't seem to be a language barrier as with other platforms).
Easy to setup. Intuitive. Waiting for app to enabled which takes up to 24 hours so cannot give a full review as yet.
This process has been a very difficult at first. Not having anyone to talk to when you have issues is a problem. But, all in all when you get past all the documents and extra you will finally get some resolution. I'm just excited to get past all the admin and get to selling!
I truly enjoy TikTok. Attempting to integrate to social media isn't easy. Learning daily! Thanks guys for your smooth interface.
It was easy to set up. However, there were some questions unanswered. I still need some clarity.
had trouble with loggin in from my phone because it wouldnt connect to the app but on desktop it worked well
I just don't think everyone else gets stopped around every corner just to add a product that I purchased on TikTok shop to my online store...every post every time I get on it seems I have to get verified and wait more just to put a video up
I am still setting up my account so far so good. I will be able give more feedback later
I would recommend because it helps me reach more customers then I would have on my own
only issue I'm getting is when i delete product im still getting order for that.