TikTok , 4,831 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, ability to drive traffic, and creative short-form video content creation. They value the automatic ad generation and targeted advertising for enhancing marketing effectiveness. The app's analytics platform is praised for insightful data, aiding in refining content strategies. Its potential for viral exposure and influencer marketing opportunities are seen as powerful tools for boosting brand awareness and conversions.

August 21, 2023

It was smooth for most of the application, terms and condition portion could be easier. But other than that, it is a positive experience filling in all information. I don't have much other recommendations on how to improve the process. Maybe using a check box type system for some questions or terms a condition understanding. I know how important that section is but i had a million tabs open by the end of the process which was really frustrations to say the least. But not much other feedback but the rest was easy to understand and get through. Thank you for the opportunity to give feedback and help improve this process for other users on this platform that wishes to make their business better and reach more customers.

Brand National Clothing
United States
27 minutes using the app
August 10, 2023

The1. Add more specific examples: To enhance the reader's understanding of how businesses can utilize TikTok for advertising purposes, the review could benefit from including more specific examples of successful campaigns or companies that have effectively utilized the platform. This would help readers visualize how TikTok could work in their marketing strategies.

2. Utilize subheadings: Breaking up the text into subheadings could make the review more visually appealing and easier to navigate. This would also allow readers to quickly find the specific information they are interested in, such as the different ad formats on TikTok or the potential benefits of influencer marketing.

3. Include statistics: While the review mentions TikTok's massive user base, adding specific statistics about the platform's reach and engagement rates could further emphasize the potential impact of advertising on TikTok. This would provide readers with concrete data to support the claims made in the review and increase their confidence in the platform's effectiveness. Rising Star of Business Advertising Introduction: In today's rapidly evolving digital landscape, businesses must adapt their marketing strategies to engage with their target audience effectively. As social media platforms continue to dominate the digital realm, TikTok emerges as a non-traditional yet lucrative avenue for businesses to highlight their brand and attract potential customers. This review aims to highlight why TikTok is a good platform for business advertisements, encouraging companies to capitalize on its unique features and captivating content creation.1. Massive and Diverse User Base: TikTok boasts over 1 billion active users worldwide, consisting of younger demographics, including Generation Z and Millennials. By tapping into this wide-ranging user base, businesses can effortlessly target their ideal consumer demographic and establish brand awareness on a global scale. The platform's innate ability to reach millions of potential customers has made it an ideal choice for businesses looking to expand their market reach.2. Organic and Engaging Content: TikTok's appeal lies in its short-form, highly creative videos, which encourage users to highlight their talent, creativity, and humor. Businesses can cleverly utilize this engaging format to create entertaining, informative content that resonates with their target audience. By producing content that is authentic and relatable, companies can build a genuine connection with users, enhancing brand affinity, and driving customer loyalty.3. Viral Potential and Brand Exposure: TikTok's algorithm promotes content that is engaging and resonates with users, potentially leading to to to instant virality. This feature offers businesses an unparalleled opportunity to boost brand exposure rapidly. The potential for going viral on TikTok can lead to tremendous organic reach, enabling brands to gain significant visibility without heavy financial investments. Being exposed to millions of users in a matter of hours can contribute to brand awareness, ensuring maximum impact for business advertising campaigns.4. Influencer Marketing Powerhouse: TikTok is a breeding ground for influencers who have garnered immense popularity on the platform. Partnering with these influencers allows businesses to tap into their vast audience base and leverage their influence to promote products or services organically. Influencer collaborations can be highly beneficial in establishing trust, fostering authenticity, and driving conversions, as consumers tend to value recommendations from individuals they admire.5. Immersive Ad Formats: TikTok offers various interactive and immersive ad formats to suit different business goals, such as brand takeovers, in-feed native video ads, branded hashtags, and branded effects. These ad formats embrace the platform's unique attributes, allowing businesses to integrate seamlessly within the user experience and make an impression. With TikTok's ad creation tools, businesses can create visually appealing and engaging ads to captivate users' attention, ensuring maximum impact for their advertising investments. Conclusion: TikTok's rapid rise as a thriving platform for business advertising cannot be ignored. With its massive and diverse user base, engaging content creation format, potential for viral exposure, influencer marketing opportunities, and immersive ad formats, TikTok provides businesses with a powerful platform to drive brand awareness, engage with their target audience, and increase conversions. Embracing TikTok as a part of a comprehensive marketing strategy can catapult businesses into the spotlight, helping them stay ahead in the ever-evolving digital landscape.

United States
4 months using the app
March 20, 2023

TikTok is a fantastic social media platform that has quickly become one of the most popular apps among people of all ages. The app provides a fun and engaging way to create and share short-form videos with friends and followers. The variety of content available on TikTok is impressive, ranging from dance challenges and lip-syncing to cooking tutorials and DIY hacks.

One of the best things about TikTok is how easy it is to use. The app is very user-friendly, and even if you've never used it before, you'll quickly get the hang of it. The interface is simple and intuitive, and the algorithm is designed to show you content that is tailored to your interests, making it easy to discover new creators and videos.

Another great feature of TikTok is its sense of community. Users can interact with one another by following, liking, and commenting on each other's videos, creating a sense of connection and belonging. The app's emphasis on creativity and self-expression has also made it a great platform for people to showcase their talents and build a following.

Overall, TikTok is a fun and addictive app that has something for everyone. Whether you're looking for entertainment or inspiration, you're sure to find it on TikTok. With its user-friendly interface and vibrant community, it's no wonder why this app has become such a phenomenon in the world of social media.

About 2 months using the app
Edited October 29, 2022

Update: The account is reactivated! Thank you for helping me fix the issue but I am scared to deposits funds into the account in case you steal it again. We will try advertising on tiktok again and hopefully do not face any other challenges. Many other accounts are having issues, it would be great if you can help me fix those. -------------- $50 Stolen! Ad account suspended! Please help me fix this issue as this. I see many other accounts are facing the same issue. As a small business, I would stay way from tiktok until they fix their issues.

Gesture Control Car
3 days using the app
August 29, 2023

Title: Addictively Entertaining, but Some Room for Improvement
Rating: ⭐⭐⭐⭐☆ (4/5)

TikTok has undoubtedly revolutionized the way we consume content, offering an addictive blend of short-form videos that keeps users scrolling for hours. The platform's algorithm, which suggests videos tailored to your interests, is remarkably accurate and engaging.

The app's user interface is clean and intuitive, making it easy to navigate and discover new creators. The editing tools provided for creating your own content are surprisingly powerful, even for beginners, enabling users to craft visually appealing videos with ease.

However, there are a few areas where TikTok falls short. The content moderation system sometimes struggles to filter out inappropriate or misleading content, which can be a concern for younger users. Additionally, the algorithm's focus on sensationalism can sometimes result in a lack of diversity in the content presented, limiting exposure to new and unique voices.

Despite these concerns, TikTok remains a fun and captivating platform that has changed the way we engage with social media. With continued improvements in content moderation and algorithmic diversity, TikTok could easily earn a solid five-star rating from me.

Serah's Crib
6 days using the app
December 15, 2022

Easy enough set up and I found no issues using this for 2 shops. Left one star off as I have not had any ads run on the platform to be able to tell if everything is working properly. Will be back to change, good or bad.

Coffee and Paw
11 months using the app
February 20, 2023

A business that doesn't learn how to use social media will find it difficult to reach many customers because a lot of people use social media to find items they want to buy.

Blue Snow Flake
United States
11 minutes using the app
Edited October 27, 2022

Update: After appealing for almost 2 weeks, my account was finally approved. I still have no idea what I did wrong to get suspended. Could you please help me with my other accounts as well. Please help!
TikTok Ads Support closed the ticket
2022-10-21 14:00:38
TikTok Ads Support
2022-10-21 14:00:35
Hello, I've heard back from the review team. The account has been re-reviewed and has been suspended due to suspicious or unusual activity, we are unable to reopen it due to invalid documents. I wish you the most success while using TikTok Ads Manager. Please feel free to reach out with any additional questions or feedback! Thanks, Malai
TikTok For Business
Availability: Monday - Friday
8 AM - 5 PM CST user9925042837081
2022-10-20 19:23:48
Attached. user9925042837081
2022-10-20 19:23:34 CC MNG.jpg MN Gandhi ID.png
TikTok Ads Support
2022-10-20 11:32:54
Dear Customer, We have detected suspicious activity in your account. In order to protect the security of the platform and the safety of your account, we have suspended your account. To further investigate your account, please submit two of the following documents: photo of your official ID, photo of your passport, photo of your driving license, photo of your bank card. For your information security, please obscure your detailed address and ID number, but make sure your name is clearly visible. Thank you for your cooperation We will need a photo of the actual cards not pdf's. - TikTok For Business user9925042837081
2022-10-19 16:44:46
Attached. MNG ID.pdf 2022-10-01 (2).pdf
TikTok Ads Support
2022-10-19 09:13:05
Dear Customer, We have detected suspicious activity in your account. In order to protect the security of the platform and the safety of your account, we have suspended your account. To further investigate your account, please submit two of the following documents: photo of your official ID, photo of your passport, photo of your driving license, photo of your bank card. For your information security, please obscure your detailed address and ID number, but make sure your name is clearly visible. Thank you for your cooperation - TikTok For Business TikTok Ads Support
2022-10-18 20:26:56
Dear Valued Customer, Thank you for contacting TikTok Business Support. We understand that you require support with your account review. In order to further review your account, we've escalated your query to our review team. We'll let you know as soon as we've received a response. Please allow an additional 24-48 hours for us to process this request. Best regards,
TikTok Business Support Team
Your ticket has been submitted and we expect to get back to you with in 2 working days.
2022-10-18 20:26:50 Made a tiktok account called 'basicblender'. Our own internal team made content for this TikTok page. We are selling a basic blender, not sure how this would infringe on TikTok policies. The TikTok page was suspended. The same brand we launched on facebook, pinterest, instagram and youtube without any issues. How do you ban a page that contains content for using a blender.

Basic Blender
4 months using the app
TikTok replied September 27, 2022

Hi there, we can help your account get up and running! Please submit a support ticket here, so that we can review your account: https://bit.ly/3cZlRqD

July 24, 2023

It's quite easy to setup on Shopify. I love the new features and user interface. Though It was disheartening to find out that I can't run Ads in most African Countries especially Uganda, Nigeria and Ghana. I hope Tiktok extend their Ad reach.

11 months using the app
Edited March 29, 2023

It was very user friendly and easy to setup my store. excited to start creating ads through the site. Super stoked about learning and making money

United States
14 days using the app