Reviews (24,056)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, which integrates seamlessly with Shopify for effective product and sales management. They value the responsive online chat support for addressing specific issues beyond standard FAQs. Additionally, its intuitive design helps merchants showcase their products attractively, leading to increased visibility, engagement, and higher sales.

July 27, 2024

TikTok Shop is relatively easy to set up, but it's also very involved. i see they try to make things "simple" and thank god they put the banners on the dashboard to alert you as a seller that you've got to take care of something but honestly, it's so much to handle - setting it up and keeping it running. I am hoping to take some dedicated time to go through some of the How To videos and that that will clear things up. It would be helpful if as a seller/creator, we understood more about how the system will promote us, as it seems there are so many OPINIONS only, and not actual info coming from TiktTok. Everyone's just guessing and posting their guesses. That seems counterintuitive. Also, I want to mention that online chat support has been amazing in most cases. SOmetimes the forum or FAQs just can't answer a question quickly and when you have a customer issue, or you are trying to avoid issues or a violation by finding out the right thing to do, they've been extremely helpful, and most times, easy to understand (doesn't seem to be a language barrier as with other platforms).

Succulent Favors & Plant Gifts by Sorella Minchella
United States
About 1 year using the app
July 20, 2024

Easy to setup. Intuitive. Waiting for app to enabled which takes up to 24 hours so cannot give a full review as yet.

Coastal Living Co
Australia
Almost 3 years using the app
July 31, 2024

This process has been a very difficult at first. Not having anyone to talk to when you have issues is a problem. But, all in all when you get past all the documents and extra you will finally get some resolution. I'm just excited to get past all the admin and get to selling!

S.O.N.G.S
United States
11 months using the app
August 19, 2024

I truly enjoy TikTok. Attempting to integrate to social media isn't easy. Learning daily! Thanks guys for your smooth interface.

BeShop
United States
9 months using the app
September 26, 2024

Very Very difficult to get approved, took me many tries but I am persistent hoping all I went through will be performing well

Curves In Style
United States
6 months using the app
September 5, 2024

was good experience so far but was a little bit confusing of creating 3 emails, business, Business center, main account! I will try to manage when I get familiar.

Thanks
Alaa

LaVida
United Kingdom
25 days using the app
October 1, 2024

The app is great! Setting up for selling was somewhat tedious. Make sure you have all your documents ready before completing the application.

Duvall Curiosities LLC
United States
4 months using the app
September 22, 2024

This integration has been especially positive for businesses in industries like fashion, beauty, lifestyle, and home decor, where TikTok’s visual and trend-based nature aligns perfectly with Shopify’s e-commerce capabilities.

Also, The integration of TikTok and Shopify has created a positive experience for many businesses, especially small and medium-sized enterprises (SMEs) looking to leverage social commerce. Here are a few key positive aspects of this collaboration.

Busy mom & baby store
United Kingdom
27 days using the app
July 13, 2024

I just don't think everyone else gets stopped around every corner just to add a product that I purchased on TikTok shop to my online store...every post every time I get on it seems I have to get verified and wait more just to put a video up

Itsjustbusiness27
United States
3 months using the app
October 1, 2024

it was easy to set up. but I kept running into errors for a few months. It wasn't loading my products to tiktok or allowing them to be sold.

Empressive Appeal
United States
About 1 year using the app