TikTok

Nothing but problems with continual app errors since I've installed. I've opened several tickets, none have helped so far.

I just submitted another because my products have disappeared from the app with multiple new errors displayed.

I'd love to sell on TikTok but at this rate I'm doubtful that will happen with this app.

uselessly difficult to open up a shop

This has been the most horrendous app. I thought meta's app was bad but this one wins. This app has ONE JOB! ONE. JOB. To connect shopify to tik tok. It has failed to do that in every single way possible so far.

This app will NOT do the following:
1. Sync my warehouse info to tik tok shipping (I added 3x and opened support cases still nothing)
2. Connect my shopify to a tik tok business account (It kept telling me to create a business account it did this multiple times)
3. After I connected a business account and funded it, but it doesn't connect to shopify app so I cannot run any of the campaigns for ads I made in the shopify app
4. Now when I try to make a support ticket using my business center acccount ID, it tells me the ID doesn't exist.

Horrible experience.

Please fix this app.

the admin an seller apps do not sync right. making it truly so difficult to to manage products. the apps need to be fixed big time.

We’ve had a terrible experience with this app. After identifying a major bug, documenting it in a video, and submitting countless support tickets to TikTok, we continue to receive copy-paste messages as if the issue were our fault for not knowing how to configure the app. We generate six figures in sales on TikTok Shop, and it’s unbelievable how we’ve been ignored and disregarded. This is no way to treat sellers.

While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.

Terrible. Won't allow me to link due to my account already being binded. It's not.

I've sold on a number of platforms and while they all have their quirks and annoyances, it usually takes me a good few years to hate the platform and a fair while longer to consider removing it entirely from our sales funnel.

I installed Tiktok as a sales channel but a few days ago i already HATE this platform with a passion, there are so may things wrong with it, from not accepting tracking numbers, to the app completely not working, I've already removed over half our stock from this app despite only adding it a few days ago. i have little doubt the other half will follow and so too this app in a day or two.

Awful App, Rubbish Service, Waste of time, money and effort save yourself dont install this app

The day after I deposited a bunch of money to start running Tik Tok Ads on my Shop, I suddenly get an email saying I have received a ticket with 6 violations for using "other creator's content on TikTok Shop". -- WHICH I ABSOLUTELY DID NOT. And when I clicked on the link the ticket says it's unappealable. It made me so mad that I spent the last 2 weeks creating my own designs, had already posted several videos and finally decided to put $$ into ads and THEN receive this nonsense, and it has the nerve to be unappealable!!!! Pissed me off so much that I immediately deleted my shop and am now trying to get my money back that has not yet been spent on ads! And it's a lot since it had only been a day and a half.

good open tiktok try start prouct busness myjoy g