Reviews (28,709)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, suitable for varying technical skills. The support, especially via online chat, is effective in quickly resolving issues. Merchants are optimistic about the app's potential to boost business growth by increasing exposure and sales on the platform, enhancing online business operations through a seamless and supportive experience.

December 7, 2024

Product and template synchronization could be improved. Repeated updates, such as applying category templates, have been unfortunately necessary. Additionally, I've noticed that some TikTok discounts cannot be paused or stopped, even though these features are available. I attempted to update a percentage-based discount, but was unsuccessful and had to wait for it to expire. My contact with customer support was unproductive.

NuHaire
United States
Over 1 year using the app
January 17, 2025

It was good. Because I did not do anything but switched my account to my shopify store account.

Love The Kids Fashion
United States
About 1 year using the app
January 29, 2025

Need the TT seller app back on our phones

Twin Flame Aromas
United States
Over 1 year using the app
Edited November 20, 2024

It seems easy to set up at first, but my store does not migrate to TikTok as it should. It has been asking me about a warehouse (there is no other warehouse, so not sure what other information it needs). As to the store, it is not functional. It basically is requesting that I recreate my store item by item and repost it into TikTok (they call it "syncing", but I am actually having to go item by item, putting a new picture, updating information...basically recreating my store all over again. The idea is good, but needs work. I was hoping to deploy this sooner. I will update my feedback when the app is more user-friendly.

Black Diamond Concerns Inc
United States
14 days using the app
January 1, 2025

It’s a great app I will tell anyone it’s a a great app to use

My Store
United States
About 1 month using the app
February 16, 2025

I did struggle a bit and I am still learning.

The Lifestyle Vault
United States
24 days using the app
October 30, 2024

Nice setup, review should be instant and shouldn't take a day though, it can throw off the dates i wanted to do my ad

Power Flex
United States
28 days using the app
December 1, 2024

Although setting up was a bit straightforward, we still have a lot to learn about TikTok.

Nature Isle Boutique
United Kingdom
16 days using the app
November 17, 2024

just set up the app! would be able to comment once i use it,

Kool Stuff
United Arab Emirates
2 months using the app
November 9, 2024

Youtube videos make it a lot easier to understand.

Lola Bear's
United States
2 months using the app