Reviews (26,573)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

July 25, 2024

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Damina Casual
United States
About 1 month using the app
February 1, 2024

Registration takes too long and has bugs at every step. Moreover, customer support is not responsive. I'm talking about 30 days waiting without answer or progress.

Under NY Sky
United States
3 months using the app
November 26, 2023

Cannot figure out how to add products from shopify tik tok shop

Denali Firebowls
United States
2 months using the app
November 19, 2024

good open tiktok try start prouct busness myjoy g

My Store
United States
2 days using the app
February 20, 2024

Nightmare trying to get TikTok Shop running. What seemed like a quick, simple installation has ground to halt, stuck in the mode "We're Getting Everything Ready" when trying to sync my products from Shopify.

Numerous support tickets with screenshots, a loom video and full explanations have just had the issue pushed around from person to person. Now I am told it is with the "internal team" and who knows when I will hear back on that.

I really wanted to give this a go. Seemed like a no-brainer to try this, put up shop Shop Ads and see if we can get some traction. But, it has taken SO much time I that can ill afford. I am giving up.

Clear Wellness 360
United States
7 days using the app
January 1, 2024

I'm constantly being charged for advertising on not doing. There's No customer service.

Amour Propre®
United States
Almost 2 years using the app
April 5, 2024

Won't let me set up

Blacksheep3d
United Kingdom
8 months using the app
December 28, 2023

I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS

seka.store
United Kingdom
3 months using the app
Edited February 16, 2024

terrible experience, support sucks only repeat what you can read on the website no help.

Elle Violets
United States
2 months using the app
March 7, 2024

This is shit the method payment is so bad , support same thing never ever answer you.

Gxsphere
United States
About 1 month using the app