Reviews (28,195)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

Edited November 6, 2024

The Best

Del Marki
Portugal
29 days using the app
November 30, 2024

One of the best online platforms

ibex-et
United States
About 2 hours using the app
October 7, 2024

Very easy to set up

Nyxit
United States
5 days using the app
November 20, 2024

GOOD

Aviatori Store
Spain
26 days using the app
October 26, 2024

Great experience easy process. Very clear instructions

Perry Brothers Jewels
United States
About 2 hours using the app
November 6, 2024

Great Friendly Fast

BeyondTravel™
United States
About 19 hours using the app
December 19, 2024

That is good

Dodzan Emporium
United States
About 1 month using the app
July 27, 2024

TikTok Shop is relatively easy to set up, but it's also very involved. i see they try to make things "simple" and thank god they put the banners on the dashboard to alert you as a seller that you've got to take care of something but honestly, it's so much to handle - setting it up and keeping it running. I am hoping to take some dedicated time to go through some of the How To videos and that that will clear things up. It would be helpful if as a seller/creator, we understood more about how the system will promote us, as it seems there are so many OPINIONS only, and not actual info coming from TiktTok. Everyone's just guessing and posting their guesses. That seems counterintuitive. Also, I want to mention that online chat support has been amazing in most cases. SOmetimes the forum or FAQs just can't answer a question quickly and when you have a customer issue, or you are trying to avoid issues or a violation by finding out the right thing to do, they've been extremely helpful, and most times, easy to understand (doesn't seem to be a language barrier as with other platforms).

Succulent Favors & Plant Gifts by Sorella Minchella
United States
About 1 year using the app
October 24, 2024

Very easy to set up. Very straightforward

Vantori
Germany
1 day using the app
November 4, 2024

good

LunchBox
France
About 2 months using the app