Reviews (26,252)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless Shopify integration, allowing efficient product and sales management. The responsive online chat support is also highly valued. Additionally, merchants are optimistic about leveraging the app's access to a broad audience to increase visibility and sales.

August 9, 2024

Was easy to set up!

Peak Cosmetics
United Kingdom
3 months using the app
Edited October 28, 2024

Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.

UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items as prohibited (they definitely are not) and then tickets/a support system that ranges from computer-generated worthless and agents that lack the english/cultural understanding to understand how they have errored. Maybe 1 in 10 agents understands and attempts to fix things, but that fix is usually to escalate to a different team which will also error and then put us back to step 1. I might give it 2 star because at least we're making sales, but honestly, this app has wasted so much of my time and patience that i question whether the money we've made is even worth the hassle.

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering.

We've never had this issue with any other shops/platform.

Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it. This is some pure dystopian nonsense.

Viridian Dice
United States
3 months using the app
July 30, 2024

Works so great:) I just wish that they would allow for overseas tracking numbers. That would be my only wish that would be different

Melody of Imagination
United States
7 months using the app
September 2, 2024

it sounds good till now! lets see how its work in future

My Store
Australia
17 days using the app
October 21, 2024

The app is okay however, I have tried and tried to set up my shop. You want a FEIN #. Sole Proprietors do not need a EIN # in order to conduct business. I do not have employees and therefore do not need a FEIN #. You have my social security number.

Timber Creek Apparel
United States
4 days using the app
September 8, 2024

Het was zeer makkelijk te installeren

Filcure
Netherlands
12 days using the app
August 20, 2024

I was really easy to setup only few clicks and it's done. Great!

Shopnet
United States
About 1 month using the app
November 12, 2024

I look forward to creating a relationship!

The Red Beard Bald Guy
United States
3 days using the app
November 11, 2024

good

segal
Saudi Arabia
3 days using the app
August 19, 2024

Es bueno tener la herramienta de tiktok aquí mismo

BETA PROCESOS
Mexico
About 1 month using the app