Reviews (26,859)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

February 8, 2023

precisa melhora na questao de bloqueio de contas pois tive minha conta bloqueada com mais de 70 reais e infelizmente não pude nem corre atrás pois o ticket não funcionou

Leste Compras
Brazil
4 months using the app
Edited October 27, 2022

Update: After appealing for almost 2 weeks, my account was finally approved. I still have no idea what I did wrong to get suspended. Could you please help me with my other accounts as well. Please help!
TikTok Ads Support closed the ticket
2022-10-21 14:00:38
TikTok Ads Support
2022-10-21 14:00:35
Hello, I've heard back from the review team. The account has been re-reviewed and has been suspended due to suspicious or unusual activity, we are unable to reopen it due to invalid documents. I wish you the most success while using TikTok Ads Manager. Please feel free to reach out with any additional questions or feedback! Thanks, Malai
TikTok For Business
Availability: Monday - Friday
8 AM - 5 PM CST user9925042837081
2022-10-20 19:23:48
Attached. user9925042837081
2022-10-20 19:23:34 CC MNG.jpg MN Gandhi ID.png
TikTok Ads Support
2022-10-20 11:32:54
Dear Customer, We have detected suspicious activity in your account. In order to protect the security of the platform and the safety of your account, we have suspended your account. To further investigate your account, please submit two of the following documents: photo of your official ID, photo of your passport, photo of your driving license, photo of your bank card. For your information security, please obscure your detailed address and ID number, but make sure your name is clearly visible. Thank you for your cooperation We will need a photo of the actual cards not pdf's. - TikTok For Business user9925042837081
2022-10-19 16:44:46
Attached. MNG ID.pdf 2022-10-01 (2).pdf
TikTok Ads Support
2022-10-19 09:13:05
Dear Customer, We have detected suspicious activity in your account. In order to protect the security of the platform and the safety of your account, we have suspended your account. To further investigate your account, please submit two of the following documents: photo of your official ID, photo of your passport, photo of your driving license, photo of your bank card. For your information security, please obscure your detailed address and ID number, but make sure your name is clearly visible. Thank you for your cooperation - TikTok For Business TikTok Ads Support
2022-10-18 20:26:56
Dear Valued Customer, Thank you for contacting TikTok Business Support. We understand that you require support with your account review. In order to further review your account, we've escalated your query to our review team. We'll let you know as soon as we've received a response. Please allow an additional 24-48 hours for us to process this request. Best regards,
TikTok Business Support Team
Your ticket has been submitted and we expect to get back to you with in 2 working days.
2022-10-18 20:26:50 Made a tiktok account called 'basicblender'. Our own internal team made content for this TikTok page. We are selling a basic blender, not sure how this would infringe on TikTok policies. The TikTok page was suspended. The same brand we launched on facebook, pinterest, instagram and youtube without any issues. How do you ban a page that contains content for using a blender.

Basic Blender
Canada
4 months using the app
TikTok Inc. replied September 27, 2022

Hi there, we can help your account get up and running! Please submit a support ticket here, so that we can review your account: https://bit.ly/3cZlRqD

October 14, 2023

without guidance it is hard to navigate with guidance it is not to bad

Blackout Gifts
United States
4 months using the app
Edited November 26, 2023

Lots of information to assist with ads.tiktok.com set up

TIGA
New Zealand
4 months using the app
November 7, 2023

Good so far

TheFeels
Canada
4 months using the app
January 10, 2023

Per pubblicizzare i propri prodotti e avere tante visualizzazioni, e di conseguenza molte più persone comprano il prodotto

The Accessories Shop
Italy
4 months using the app
October 27, 2023

buona

Fabio D.P. Store
Italy
4 months using the app
December 25, 2022

I am new to it, but I am enjoying it. I have been able to link it to shopify. I am looking forward to exploring more.

WatchesAndMoreCO
Canada
4 months using the app
November 8, 2023

Sehr einfach und effektiv

Beaublade
Germany
4 months using the app
November 4, 2023

hh

SHUKRAN
United Arab Emirates
4 months using the app