Reviews (28,200)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

Edited October 28, 2024

Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.

UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items as prohibited (they definitely are not) and then tickets/a support system that ranges from computer-generated worthless and agents that lack the english/cultural understanding to understand how they have errored. Maybe 1 in 10 agents understands and attempts to fix things, but that fix is usually to escalate to a different team which will also error and then put us back to step 1. I might give it 2 star because at least we're making sales, but honestly, this app has wasted so much of my time and patience that i question whether the money we've made is even worth the hassle.

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering.

We've never had this issue with any other shops/platform.

Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it. This is some pure dystopian nonsense.

Viridian Dice
United States
3 months using the app
November 29, 2024

Very Easy to set up if started from Shopify

Yes Yar FZE LLC
United Arab Emirates
21 minutes using the app
November 7, 2024

Good

Discount center
United Arab Emirates
28 days using the app
December 3, 2024

nice

My Store
United Kingdom
3 days using the app
November 17, 2024

little confusing with multiple types of accounts, like regular, business, or ad accounts. Should be a smoother setup with less steps.

Vitality Beauty Health
United States
About 1 hour using the app
October 13, 2024

Très bonne application

Beauty girl
France
27 days using the app
October 24, 2024

Best and better app ever seen

Velvet Junction Store
United Arab Emirates
28 days using the app
November 5, 2024

it was very straight forward and was not hard to use

Hydrodose Bottle
South Africa
16 minutes using the app
Edited October 16, 2024

good!

ETERNAL BEAUTY
China
4 months using the app
September 24, 2024

Muy facil de conectar para usuarios sin experiencia

Sorpresas Luki
Chile
3 months using the app