Reviews (26,584)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

January 30, 2024

Unbelievably bad. Product sales channels are ignored; it takes hours to map products to categories because they must be done individually. Just an absolutely poor app that isn't worth the time or the effort of setting up.

Yarnspirations
United States
8 days using the app
February 11, 2024

I recently initiated two TikTok ads with a budget of $30 each on my new Shopify account. However, I've noticed unauthorized charges on my credit card with differing invoices. This situation is unacceptable and raises ethical concerns. I kindly request a refund for all fees except the approved $60 total.
The ads, aimed at testing two products with a $30 budget each, have concluded. But the charges keeps coming for no reason.

Bavieks Store
Canada
23 days using the app
February 1, 2024

They gonna took your money from your bank account without any reason

BUY BETTER
Sweden
3 months using the app
January 5, 2024

No matter what I do, the app will not connect to my TikTok account. Requested help from Support, no response.

Snoot Boopers
United States
3 months using the app
September 2, 2024

ce n'est passer facile a comprendre

My Store
France
About 2 hours using the app
Edited May 19, 2024

Alg Eu desativei a minha conta sem querer agora não consigo mais entrar na minha conta e não consigo mais reaver o meu dinheiro de crédito que tava lá 100 BRL umas dificuldades para editar

Hayllaonliine
Brazil
About 2 months using the app
March 24, 2024

horrible work flow in putting on new products

iammarcusmanning
United States
3 months using the app
February 14, 2024

Account suspended. Unable to appeal. Unable to submit correct documents. hours wasted with support with no solution.

AMAVARA SKINCARE
United States
7 months using the app
November 19, 2023

Terrible. Can’t sync, have tried numerous times, literally been weeks of trying. Deleting this.

𝕸𝖎𝖘𝖚𝖓𝖉𝖊𝖗𝖘𝖙𝖔𝖔𝖉 𝕷𝖎𝖋𝖊
United States
12 days using the app
December 4, 2023

selling vintage items especially old luxury bags in TikTok Shop simply impossible, they over regulated this by requiring so many things that its not worth it

Stefany Bags Shoes and More
United States
3 days using the app