Reviews (28,187)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

August 5, 2024

This has been one of the most exhausting experiences in my life. Opening or trying to open a Tiktok shop was pure hell.
no one at TikTok will help you, try to open a ticket and the system, asks you over and over to verify yourself even though you already have.

Finally get to email with someone from support and they can't or won't answer a question.

Products, all of my products are both active and under review at the same time. Some get declined but no clear answer as to why. If that isn't bad enough click the marketing tab and all those products are approved.
you can do better tiktok

S&PArts4U
United States
3 months using the app
August 19, 2024

Easy to use & how to videos to help

The Salty Bronc
United States
About 2 years using the app
October 25, 2024

great and amazing

HUDDLY
United Arab Emirates
5 days using the app
October 14, 2024

Recomiendo a cualquiera que quiera hacer comercio electronico, esta aplicacion es facil de conectarlo con mi tienda.

REVIANS PERU
Peru
21 days using the app
July 14, 2024

Seems easy at first but it quickly broke down. It was very frustrating having to update info in all the locations in my Shopify account before TikTok could assign a warehouse. Then, even though my business appears to be verified, I'm now being asked to provide trademark authorization to list my own products that are currently in my Shopify Catalog!! This is almost making me want to give up.

Flatbush Granola Company
United States
Almost 3 years using the app
November 6, 2024

super fácil de instalar, muy buena

GRABBLER
Colombia
9 days using the app
October 14, 2024

difficult

Restoration Scriptures True Name Eighth Editions
United States
About 1 month using the app
November 22, 2024

Para crear la campaña desde la página de Shopify es perfecta y fácil y rápida para hacerla, me gusta.

Tecno Futuro
Spain
About 3 hours using the app
August 9, 2024

TikTok is a good platform that everyone enjoys being on and using, including me.

Tommie Marbley Gift Store
United States
3 months using the app
September 17, 2024

very easy and simple

Zwigs
United States
About 1 month using the app