Reviews (28,187)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

December 29, 2024

The set was easy to setup

Niz & Aly
United States
8 months using the app
Edited October 25, 2024

the operation of tsetting the campaign for ads and integration og it with shopify was very smooth tiktok company team are going places no social media platform reached before

Private Life
Poland
About 2 months using the app
October 28, 2024

I am new and watching Santrel Media’s YouTube video to do my homework page or finishing the set up. I am happy that there’re some easy parts, but it is little bit tricky

My Store
Canada
28 days using the app
September 15, 2024

I will know more once I post my first ad campaign, but was extremely easy to set up. Very excited to get started with my first AD. Have 1 ad ready and will start today once I fine tune the video.

Boatlode
United States
3 months using the app
December 4, 2024

Easy set up

SHQ1PE.CO
United States
Almost 3 years using the app
Edited December 5, 2024

Great! Easy integration, great features designed to get you up and running and selling in easy steps

GetSoled.com
United Kingdom
Over 2 years using the app
December 9, 2024

"Data sale

TwoLost
United States
7 months using the app
December 12, 2024

Easy to use and great platform to share, learn and sell!

The Original ClassiCurl Roller
United States
3 months using the app
December 2, 2024

Set up was very quick and easy. It took less than 5 minutes too.

The Nance Boutique
United States
22 days using the app
December 2, 2024

This has been the most horrendous app. I thought meta's app was bad but this one wins. This app has ONE JOB! ONE. JOB. To connect shopify to tik tok. It has failed to do that in every single way possible so far.

This app will NOT do the following:
1. Sync my warehouse info to tik tok shipping (I added 3x and opened support cases still nothing)
2. Connect my shopify to a tik tok business account (It kept telling me to create a business account it did this multiple times)
3. After I connected a business account and funded it, but it doesn't connect to shopify app so I cannot run any of the campaigns for ads I made in the shopify app
4. Now when I try to make a support ticket using my business center acccount ID, it tells me the ID doesn't exist.

Horrible experience.

Please fix this app.

Stamen
United States
12 days using the app