Reviews (28,310)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

October 5, 2024

I like that tikrok has coneection with shopify for buisnessess

Little dream lights
United Arab Emirates
About 2 months using the app
October 31, 2024

easy pizzy

Everydayeazee
Canada
About 1 month using the app
August 22, 2024

I recommended this app because your business can get access to a number of users.

My Store
United Arab Emirates
7 days using the app
September 7, 2024

Mi experiencia al inscribirme en TikTok Shop Business y conectarlo con mi tienda de Shopify fue en general clara y sencilla. Aunque al principio encontré algunas dificultades para conectar ambas plataformas, una vez resueltos los problemas iniciales, el proceso fue fluido y fácil de seguir.

Ahora estoy a la espera de que revisen mi información, lo cual se espera que se realice en un plazo máximo de 24 horas, tras lo cual quedará activada mi cuenta en TikTok Shop Business. A pesar de la pequeña traba inicial, me sentí satisfecho con la claridad y simplicidad del proceso una vez superados los contratiempos iniciales.

En resumen, considero que la experiencia de inscripción y conexión entre TikTok Shop Business y mi tienda en Shopify fue positiva y que la plataforma ofrece una forma prometedora de promocionar mi negocio de manera efectiva. Estoy ansioso por ver los resultados una vez que mi cuenta esté activa.

GLOBAL TREND
Mexico
About 2 months using the app
August 28, 2024

It is a great way.

Gracietown.com
United States
Over 3 years using the app
October 10, 2024

I am very happy

Household Deals
United Kingdom
9 days using the app
December 14, 2024

genial

Mil cosas
United States
9 months using the app
October 30, 2024

good

Beeha.Asthetics
United Arab Emirates
20 days using the app
November 5, 2024

This is wonderful

My Store
United States
About 2 months using the app
Edited October 28, 2024

Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.

UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items as prohibited (they definitely are not) and then tickets/a support system that ranges from computer-generated worthless and agents that lack the english/cultural understanding to understand how they have errored. Maybe 1 in 10 agents understands and attempts to fix things, but that fix is usually to escalate to a different team which will also error and then put us back to step 1. I might give it 2 star because at least we're making sales, but honestly, this app has wasted so much of my time and patience that i question whether the money we've made is even worth the hassle.

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering.

We've never had this issue with any other shops/platform.

Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it. This is some pure dystopian nonsense.

Viridian Dice
United States
3 months using the app