Reviews (28,310)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

December 14, 2024

genial

Mil cosas
United States
9 months using the app
October 30, 2024

good

Beeha.Asthetics
United Arab Emirates
20 days using the app
October 10, 2024

I am very happy

Household Deals
United Kingdom
9 days using the app
Edited October 28, 2024

Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.

UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items as prohibited (they definitely are not) and then tickets/a support system that ranges from computer-generated worthless and agents that lack the english/cultural understanding to understand how they have errored. Maybe 1 in 10 agents understands and attempts to fix things, but that fix is usually to escalate to a different team which will also error and then put us back to step 1. I might give it 2 star because at least we're making sales, but honestly, this app has wasted so much of my time and patience that i question whether the money we've made is even worth the hassle.

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering.

We've never had this issue with any other shops/platform.

Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it. This is some pure dystopian nonsense.

Viridian Dice
United States
3 months using the app
September 20, 2024

THIS WAS REMARKABLY EASY TO HOOK UP. LIGHTYEARS MORE CLEAR THAN THE META APP.

SoutherTees
United States
3 days using the app
October 6, 2024

easy to use

Himfluence Creative INC
Canada
Over 1 year using the app
August 25, 2024

It was an easy step by step process to follow.

Earthclan
United States
8 months using the app
October 14, 2024

Recomiendo a cualquiera que quiera hacer comercio electronico, esta aplicacion es facil de conectarlo con mi tienda.

REVIANS PERU
Peru
21 days using the app
November 18, 2024

Very good

Termeh mode
Germany
1 day using the app
October 9, 2024

super

Eyedolce
France
About 2 months using the app