Reviews (26,706)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

April 19, 2023

easy to set up.

BlckDept.com
United States
About 1 year using the app
January 20, 2024

Great when it works. Pulls order into Shopify where I can fulfill the order and adds customer to my Shopify Customers list which is great! Can run campaigns for promos and TikTok offers many campaigns that help boost my sales. Been using it 3 months. BUT, the past week all of a sudden none of my TikTok orders pull through to Shopify like they are supposed to where I fulfill the orders. I have reached out to TikTok support on 5 different occasions and never got 1 response.

Simply Shady Designs
United States
12 months using the app
Edited December 20, 2022

Doesn't work in Norway. There is an error when trying to sync the product catalog:

"A country or region can't be selected for your storefront. Check that your Shopify store has properly configured the language and currency for your intended location."

Smartlist.no
Norway
About 1 year using the app
TikTok Inc. replied December 20, 2022

Hi there, thank you for your feedback, and we apologize for a negative experience. TikTok Shopping is currently not available in Norway. We'd love to help you further. Please submit a ticket to our team here: https://bit.ly/3CpunpO

October 22, 2022

We just started so I don't know yet but the popularity of TikTok is just amazing. Hope it does good to our business.

Print Me Over
Ireland
About 1 year using the app
TikTok Inc. replied October 24, 2022

We're glad to have you on TikTok! If you have any questions about how to get started, please reach out to our team here: https://bit.ly/3CpunpO

April 23, 2024

je recommander

discount plus
France
About 1 month using the app
November 1, 2023

Conectar el píxel de TikTok desde Shopify fue súper sencilla.

Buybox Premium
Peru
About 1 year using the app
April 11, 2024

Es fácil e intuitiva al principio pero después ya no es tan fácil

Necesitolandia Expresss
Spain
About 2 months using the app
March 19, 2023

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Compassion Works!
United States
12 months using the app
March 18, 2024

Finding it difficult to link tiktok to shopify store

Flexy Express Shop
United States
5 months using the app
January 6, 2024

good

pacifc nation
United States
10 months using the app