Reviews (26,010)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all levels of technical skills. Its integration with Shopify, including improved item mapping and notifications, has been positively reviewed. The responsive online chat support is also noted for efficiently resolving issues. Merchants have experienced increased visibility and sales due to the app's access to a large audience, making it a valuable tool for expanding online presence.

November 1, 2024

I don’t have capital to start the campaign but I thought the set up was easy.

Healer's Find Market
United States
8 days using the app
October 6, 2024

What I love most is how easy it is to discover new trends and connect with people who share my interests. The algorithm does a fantastic job of showing me videos I genuinely enjoy, and I always find something that brightens my day.
If you’re looking for a fun, engaging way to unwind and discover new things, I highly recommend giving TikTok a try! ✨

My Store
Ireland
About 21 hours using the app
August 20, 2024

Quick fast and easy set up

holliehillcollections
United States
Over 2 years using the app
July 30, 2024

it was great experience because its very easy to grow my business through your ad campaign

Galactic Emporium
Australia
4 months using the app
September 15, 2024

I will know more once I post my first ad campaign, but was extremely easy to set up. Very excited to get started with my first AD. Have 1 ad ready and will start today once I fine tune the video.

Boatlode
United States
About 18 hours using the app
September 12, 2024

I have just got started but so far so good.

NeedFulThings
Sweden
About 2 months using the app
October 1, 2024

TikTok is a famous platform. We are excited to be a part of it. We will be posting trendy jewelry which is affordable for everyone.

LeDeSaRa Lifestyle
Canada
21 days using the app
October 24, 2024

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

Social Riiz
United States
About 2 months using the app
July 14, 2024

Seems easy at first but it quickly broke down. It was very frustrating having to update info in all the locations in my Shopify account before TikTok could assign a warehouse. Then, even though my business appears to be verified, I'm now being asked to provide trademark authorization to list my own products that are currently in my Shopify Catalog!! This is almost making me want to give up.

Flatbush Granola Company
United States
Almost 3 years using the app
October 3, 2024

I would say TikTok Ads are a very good way to scale your business. I've just starting using them so I wouldn't really know but the way they make it so easy for you to do everything is amazing. I recommend this to anyone reading this and great work TikTok. Can't wait to run my first campaign!

Snugl
United States
About 14 hours using the app