Reviews (28,804)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, suitable for varying technical skills. The support, especially via online chat, is effective in quickly resolving issues. Merchants are optimistic about the app's potential to boost business growth by increasing exposure and sales on the platform, enhancing online business operations through a seamless and supportive experience.

November 19, 2024

good open tiktok try start prouct busness myjoy g

My Store
United States
About 2 months using the app
November 29, 2024

its not working well

PURRVANA
United States
About 2 months using the app
Edited November 7, 2024

I havent been able to add funds , terrible. I ask for support and still waiting to get help.

Pet Charmed
Mexico
About 2 months using the app
January 3, 2025

Very cumbersome to set up account.

Grandiose Gallery
United States
About 1 month using the app
October 10, 2024

Refused to recognize my account with my phone number. Every time it sent me a code, I put it in and then I got an error, unrecognizable account! Super frustrating, especially since I have already synced my account to shopify and am able to log into my account.

Roadrunner Trail Jewelry
United States
7 days using the app
December 18, 2024

Muy descontenta con esta aplicación, hice una campaña con un presupuesto de 30 € y me han cobrado lo que les parece, me siguen cobrando todos los días una cuota y he tenido hasta que cancelar la tarjeta porque no hay manera de ponerse en contacto con ellos.
Si hay alguien de esta aplicación que me pueda ayudar, ayudar, lo agradecería

Handmade’s Victim
Spain
About 1 month using the app
September 12, 2024

Same problem with TikTok it never approves your shop, all my documents are valid but it is the same thing over and over. Only app that we have this problem with.

Retail Perfect
United States
About 2 years using the app
November 26, 2024

Lo mas asqueroso que e intentado... Simplemente una perdida de tiempo. No volveré a intentar unirme a estos estafadores, para el dinero son rápidos pero no para darte acceso ni información, nefasto.

ANOTHER DIMENXION SOCIAL CLUB
Spain
28 days using the app
September 11, 2024

Not a good platform to use. I tried several time to upload my information, it doesn't matter if its bills , driver licence, or passport. I've been charged over $200.00 bucks and have not even set up my account for advertising because I was waiting on approval. But each day that goes by it's another $50.00. And still haven't made a TikTok ad. I reached out for help and well that useless waiting ...

American Roasting Company
United States
16 days using the app
August 6, 2024

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with ...

Lunautics
United States
Over 3 years using the app