Reviews (28,709)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, suitable for varying technical skills. The support, especially via online chat, is effective in quickly resolving issues. Merchants are optimistic about the app's potential to boost business growth by increasing exposure and sales on the platform, enhancing online business operations through a seamless and supportive experience.

February 23, 2024

Integration only works for ads, which I wish I knew before spending hours trying to figure out why my products were not showing on TikTok Shop. Update from TikTok was:

"Our eCommerce solutions are undergoing a complete overhaul and eligibility and availability have been restricted due to this. This temporary pause means you will be unable to showcase your products directly from your Shopify store through your TikTok profile.

It will not be possible to activate your TikTok Shopping feature at this time, however, we do hope to have a solution to this soon and will be rolling out our new and improved Shopify integration to all our clients.

You can still use your catalog to create Video Shopping Ads which will present your products in a storefront-like experience, but this will require a paid campaign to be launched and will still link back to your website for purchasing rather than the transaction being conducted on TikTok."

Ralph's Orchard
United Kingdom
Over 2 years using the app
June 12, 2024

All of a sudden my TikTok Shop orders are not syncing to Shopify. One order that was refunded is still showing this message 'We couldn't create this order on Shopify. To resolve this issue, open a ticket with TikTok Shop Support.' This app needs a major update especially on the Shopify mobile app.

Bows 2 Fros
United States
9 months using the app
December 9, 2024

Muy buena

Mi tienda
United States
28 days using the app
June 1, 2024

It could be better firstly, selecting business account and start selling now are confusing. Secondly, product location shouldn't be a problem because you could be shipping your products from a third party location but tiktok App refuses to use / accept location but always defaulting back to the address used in the profile, this doesn't make any sense whatsoever because it limits people from using tiktok to sell if I MUST HAVE ALL MY INVENTYORY IN MY HOUSE OR IN ONE LOCATION. It kinda sound stupid in a way because I don't live in WINDSOR CASTLE to have have room enough to store my inventory.

Erneann
United Kingdom
8 months using the app
August 3, 2024

Good for tracking sales data, terrible for fulfillment.

Tiktok trying to lock you into their ecosystem and doing a terrible job at it

OlenVR
United States
6 months using the app
September 21, 2024

Great work

fashion_1702
United Arab Emirates
2 months using the app
August 24, 2024

I still have to wait and see if they merch goes threw

TheBLKCrows
United States
2 months using the app
October 24, 2024

No configuran bien todos los eventos

Haven Shop
Colombia
2 months using the app
May 31, 2024

They keep telling me i need to verify my company and it has been approved

African Amercian Specials T-Shirts
United States
11 months using the app
June 18, 2024

I not selling in PR but TIK Tok Ignore my business, for have my Office in Florida and PR . The Company selling in USA,Canada and Europe .I am sad that not given opportunity to woman disable small business selling in USA for would have a office in PR.

MAYRA AND COMPANY INC
United States
3 months using the app