Reviews (26,715)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

November 6, 2023

Easy to use

Do Shop It™
United States
Over 1 year using the app
Edited September 22, 2021

Anyone run an Ad before they made a comment? It's the most expensive bubble gum machine out yet! Told me something was wrong with my site until i added funds to my account. I didn't plan to add anything until more research so I tried to add $10, when i was rebuffed and it said $20 minimum, which is ALSO the minimum amount to run an ad per day. Other than that, and that i cannot make a page to see where this all goes, it's awesome! To be fair i will make another review once i run ads for more than a day.

Irie Vybez Gear
United States
Over 1 year using the app
TikTok Inc. replied October 4, 2021

Hi there — thank you for sharing your review. We're sorry to hear that you ran into some roadblocks during your campaign setup, but we're happy to help if you need assistance along the way. We'd recommend checking out our Business Learning Center for some helpful tutorials (https://bit.ly/bizlearning), or reaching out to our team directly for assistance as needed (https://bit.ly/contactTT4B). Best of luck on your first campaign!

June 16, 2023

That’s because I haven’t had a chance to use it before this popup ad appeared. Do you want me to write more?

The Silk Cafe
United States
Over 1 year using the app
April 7, 2024

its ok

UrbanNest
United States
3 months using the app
October 27, 2023

The integration with Shopify was confusing.

Mannequin Madness
United States
About 1 year using the app
May 21, 2023

Very easy to apply for the business app. The only problem I have, is you can’t see the prices on the page, so I can’t tell if I can even afford it

Me&Pop LLC
United States
About 1 year using the app
March 17, 2023

J’ai fais une pub et sa bien marcher donc j’espère pouvoir refaire des pub car là sa marche pas .merci

DREAMLIFE
Canada
About 1 year using the app
April 19, 2023

easy to set up.

BlckDept.com
United States
About 1 year using the app
Edited December 20, 2022

Doesn't work in Norway. There is an error when trying to sync the product catalog:

"A country or region can't be selected for your storefront. Check that your Shopify store has properly configured the language and currency for your intended location."

Smartlist.no
Norway
About 1 year using the app
TikTok Inc. replied December 20, 2022

Hi there, thank you for your feedback, and we apologize for a negative experience. TikTok Shopping is currently not available in Norway. We'd love to help you further. Please submit a ticket to our team here: https://bit.ly/3CpunpO

October 22, 2022

We just started so I don't know yet but the popularity of TikTok is just amazing. Hope it does good to our business.

Print Me Over
Ireland
About 1 year using the app
TikTok Inc. replied October 24, 2022

We're glad to have you on TikTok! If you have any questions about how to get started, please reach out to our team here: https://bit.ly/3CpunpO