Reviews (28,363)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setup and user-friendly interface, making it ideal for those with limited tech skills. They value the clear step-by-step guidance and effective alerts during integration with Shopify. The online chat support is also highlighted for its timely and helpful responses. Merchants are optimistic about the potential for increased exposure and sales through using this app.

July 6, 2024

this is a very nice platform to develop your business and personal growth.

Latin Icon
United Kingdom
About 2 months using the app
August 6, 2024

Excellent help

Shine in Rose
United States
2 months using the app
March 1, 2024

STAY AWAY FROM THIS APP -

We installed this app and got all our products mapped to TIKTOK seller center. Once our products were mapped we kept on getting trademark violation alerts. So we raised a ticket with Tiktok Seller Center support. Who then took us through completing all trademark application forms which all failed as we are a small business and buy all our beauty products from independent wholesaler in the UK. Tiktok support then asked if we could send them all our invoices and also a list of brands that we stock and they will get us proof of purchase seller rights. After providing all this information they Tiktok support came back to us after 2 weeks and said unfortunately they cant give us proof of purchase designation as we dont meet the requirements.

We asked for a complaint to be raised as we raised this issue with them in December 2023 and they took 3 months to come back to us. All the while Tiktok was happy to take commission of our sales.

We try to raise a complaint but the Tiktok seller center bots came back with that they dont have a complaints process. We lost soo much money as we were paying a 3rd party to sync our website products with Tiktok shop.

Please stay away as Tiktok only help big business they are not interested in small businesses like us. Their support lacks knowledge and enthusiasm, personally we think they deploy customer support bots and dont have real people answering user concerns.

Such a waste of time, we will never use Tiktok again and nor will we be advertising on Tiktok.

BecauseYoureGorgeous.com
United Kingdom
6 months using the app
September 16, 2024

Rapide et efficace d'installation considérée par notre entourage comme étant une plateforme très sérieuse .Nous l'utiliserons avec grande confiance.

MARIE & COAVEN

MARIE & COAVEN
France
7 months using the app
February 27, 2024

So far it’s been super easy to setup! I’m super duper excited to bring my shop to TIKTOK!!! Thank you for the opportunity!!!

Molly, Milo, Willow, Wolly
United States
8 months using the app
May 17, 2024

Set up was quick and easy just waiting to see it boost my sales!!

Best Price 4you Today
United States
2 months using the app
November 24, 2024

perfect

Chimommy
Türkiye
2 minutes using the app
July 25, 2024

I am new to the process but I appreciate the step by step guide that is provided.

Mr_Olay
United States
About 1 month using the app
August 28, 2024

Einfache und schnelle Integration

Ocean Lights
Germany
6 days using the app
August 22, 2024

c'est une application géniale

Tia Curly
Belgium
25 days using the app