Reviews (28,537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy setup and user-friendly interface, noting the seamless integration with Shopify that enhances sales and marketing efforts. They also praise the responsive online chat support for quick issue resolution. Additionally, there is optimism about the potential for increased business exposure and customer engagement through the platform, making it a valuable tool for expanding reach.
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So far it’s been super easy to setup! I’m super duper excited to bring my shop to TIKTOK!!! Thank you for the opportunity!!!
STAY AWAY FROM THIS APP -
We installed this app and got all our products mapped to TIKTOK seller center. Once our products were mapped we kept on getting trademark violation alerts. So we raised a ticket with Tiktok Seller Center support. Who then took us through completing all trademark application forms which all failed as we are a small business and buy all our beauty products from independent wholesaler in the UK. Tiktok support then asked if we could send them all our invoices and also a list of brands that we stock and they will get us proof of purchase seller rights. After providing all this information they Tiktok support came back to us after 2 weeks and said unfortunately they cant give us proof of purchase designation as we dont meet the requirements.
We asked for a complaint to be raised as we raised this issue with them in December 2023 and they took 3 months to come back to us. All the while Tiktok was happy to take commission of our sales.
We try to raise a complaint but the Tiktok seller center bots came back with that they dont have a complaints process. We lost soo much money as we were paying a 3rd party to sync our website products with Tiktok shop.
Please stay away as Tiktok only help big business they are not interested in small businesses like us. Their support lacks knowledge and enthusiasm, personally we think they deploy customer support bots and dont have real people answering user concerns.
Such a waste of time, we will never use Tiktok again and nor will we be advertising on Tiktok.
5 star
Para nosotros que no somos expertos en redes ni en lo digital la plataforma es muy amigable.
i love tiktok it is fast. i dont event pay ads to have sale. omg
easy to use
rapide!
Straight Forward and Easy Installation. Set up was good in Google Chrome but problematic with the Edge Browser.
Fast easy and convenient
best place for small business