Reviews (28,804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy setup and user-friendly interface, suitable for varying technical skills. The support, especially via online chat, is effective in quickly resolving issues. Merchants are optimistic about the app's potential to boost business growth by increasing exposure and sales on the platform, enhancing online business operations through a seamless and supportive experience.
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Tik tok has made it such a hard platform to use. This is the third time that they’ve closed my store and I finally was invited to TikTok shop and had my Shopify my products ready to sync over and out of the blue. I woke up one morning and my shop was closed would not let me appeal it it said it was closed andFebruary this is August and for the last few months I’ve been selling on my business page ...
No support at all, in fact the whole TikTok app is shocking as it is. Can only speak with a robot that does nothing. We have over 5,000 products and this didn't sync stock count and other features. All it did was import a title with images but not the rest, so all items unavailable anyway. It's a waste of time as this may need to be all added manually. Won't be wasting more time with this ...
thank you
its not working at all many glitches and i am super fustrated
Don't sell here. If you resell any authorized products, they will disable your store, allow no appeals, and keep your money for 90 days.
Products not syncing to Tiktok seller, we reinstalls their app 3 times.
Endless talks to their TikTok support didn't help, I'm starting to think that TikTok are using bots for support
Be very careful of violating any Tiktok policies. They will shut your shop and withhold all the funds that they owe you regardless of whether you are in the right. Their Appeals process is unfair.
Extrem Schlecht, unübersichtlich, nicht transparent. Ausser komische Rechnungen schicken, können die gar nichts
Integration was a constant pain. When we imported our products 80% failed verification with no explanation and would not verify after multiple amendments. Raised a support ticket for help, got nowhere and they market the ticket as resolved despite not addressing the issue.
The core issue appears to be over the name of our products, which are factually accurate and design-inspired names, yet they ...
Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.
UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items ...