Reviews (9,686)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and effective TikTok Ads Manager, which enhances targeting and boosts sales, particularly among younger audiences. The seamless integration allows for immediate selling, even without a large TikTok following. Customer support is also highlighted for its responsiveness and problem-solving capabilities, helping merchants tap into a global market effectively.

February 27, 2025

A pointless app. TikTok will not import the order name or address into Shopify. The only way you can ship an order it to use their own seller center, and you still cannot obtain the order information UNTIL you ship it. Tiktok is trying to monopolize using their own shipping services if you sell on Tiktok. You cannot use any other form of shipping. DELETING.

Eternal Elegance
United States
11 months using the app
May 31, 2025

This app was straightforward to set up and helped me capture more sign-ups from TikTok traffic. The customization options are good, and it integrates smoothly with Shopify. I especially liked how I could add a discount offer after sign-up to boost conversions.If you want a simple way to grow your email list, especially from social media like TikTok, this app works well. It’s mobile-friendly and doesn’t overwhelm visitors with too many fields. A little more flexibility in styling would be nice, but overall it’s solid.

TrendHive
Canada
33 minutes using the app
May 28, 2025

Easy to set up and connect with Shopify. Pixel was created automatically and everything linked in minutes. Smooth experience — ready to run my first campaign!

Silté Skincare
Belgium
About 1 hour using the app
June 11, 2025

This is one of the worst channel apps on the site. The API is terrible and does not understand your product data, and it will use its terrible AI to guess what products are based on titles and descriptions, which is often completely useless.

The app itself is a laggy, buggy mess, and manually editing dozens or even hundreds of products is a nightmare. Way, way too many fields are "mandatory" that are completely irrelevant to the actual product being listed.

Unless you already have a customer based on TikTok, you should seriously consider whether this is worth your time. It wasn't worth mine.

The Toucan Cove
United States
2 days using the app
February 25, 2025

It seems easy to set up, but I can't even get past the login when linking TikTok with Shopify. Thinking I might have done something wrong, I tried logging into the TikTok app itself and was successful. For some reason, I'm unable to log in through Shopify. My passwords are correct, so the issue isn't on my end.

EmpyreanDeals
United States
Almost 2 years using the app
March 24, 2025

I have been attempting connect my TikTok shop for more than a month. The directions and guidance is contradicting. The seller module is not user friendly. I'm going to end up taking my shop elsewhere because I'm unable to upload products, get a business verification or connect the correct account. I wanted to give zero starts but I was forced to give one star against my will.

Luvee Leash
United States
28 days using the app
May 31, 2025

Attivare TikTok Shop è stato molto più semplice e veloce del previsto! L’interfaccia è intuitiva e la procedura guidata mi ha accompagnato passo dopo passo senza intoppi. In pochissimo tempo ho potuto caricare i prodotti di Terry’s Home e iniziare a vendere. Ottimo anche il supporto fornito durante la configurazione. Un’ottima opportunità per far conoscere il brand a un pubblico nuovo e coinvolto. Esperienza davvero positiva!

Terry's home
Italy
27 days using the app
February 22, 2025

Tik Tok advertising has been able to increase my conversion rate, the reach is very good

Revolt Rim
Australia
3 months using the app
April 20, 2025

TikTok Ads Manager is a game-changer!
Easy to use, powerful targeting, and great results. It boosted my traffic and sales fast. Perfect for reaching a younger, engaged audience. Highly recommend!

Briella Luxury
United States
2 months using the app
February 27, 2025

I hate this app so much. There are errors and errors all the time. I've never used a platform that throws more errors, at absolutely everything, than this garbage app. Things never sync correctly. It's just awful to use.

SupplyMaid
United States
Over 2 years using the app