Reviews (26,532)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

Edited August 12, 2024

Cannot link to my tiktok account. TikTok portion says it cannot find my account. Support link does not work.

Skyrocket Coffee
United States
11 days using the app
Edited August 6, 2024

. I have wrriten TT about what is going on with my account. These people do not reply back until someone write a review. I need help putting my stuff on TT, The ads runs great. But to open my store on TT is a dead deal because no one will reach out to you. I can not find my id , Its really hard.

ladymascherianaturalbeauty
United States
2 months using the app
October 21, 2024

muito bom gosto muito é muito top 15000 lix tá então gosto muito é muito top é coisa pra caramba né por mês cidade bastante

bazapromova.com
Brazil
23 days using the app
October 3, 2024

it waz nice

KhalilOo_Store
Germany
About 2 months using the app
July 24, 2024

Sync of products doesn't work.

Atelier Extensions
United States
About 2 years using the app
June 13, 2024

Difficult to sign up with TikTok Shop as a business as one requirement is a passport. The Chat with us feature is worthless as one just gets the run around and no solid answers. Started a ticket but then email received saying they did not understand what I needed and yet I was very clear with photo and description so just a waste of time trying to get this to work. Also saw limit of $40 shipping cost I could charge and I want to know what shipping company would ship a 49 lb. box 19"w x 19L x 13"h, $800 value, Adult Signature required at time of delivery for $40 from MN to LA If there is a shipping company who could do it for that, please let me know as our discounted rate was much more than that.

metalcraftusa
United States
4 months using the app
October 14, 2024

super

Ma boutique
France
3 months using the app
August 29, 2024

I have had a terrible experience integrating this app to my store.

SmartSpace Essentials
United States
4 days using the app
Edited August 10, 2024

i cannot pair my shopify account with tiktok

S.A.M.I.G
United Kingdom
22 days using the app
September 1, 2024

Only costs, no benefits, confusing billing

Tealove24
Germany
6 months using the app