Reviews (28,709)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, suitable for varying technical skills. The support, especially via online chat, is effective in quickly resolving issues. Merchants are optimistic about the app's potential to boost business growth by increasing exposure and sales on the platform, enhancing online business operations through a seamless and supportive experience.

March 4, 2024

not easy to yuse

fantasy stars vip club store and more
United States
2 months using the app
June 8, 2024

good

My Store Sabir
Saudi Arabia
About 2 months using the app
May 30, 2024

good

J.K SHOP
United States
About 2 months using the app
July 7, 2024

nice

guardianhikestick
Norway
1 day using the app
June 29, 2024

tres bon

Full love store@
Spain
7 months using the app
June 19, 2024

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Epic Threads Co.
United Kingdom
About 2 months using the app
October 15, 2022

non è facile da utilizzare, ho speso tanti soldi ma senza nessun risultato, non ho chiuso nemmeno una vendita. e nessun supporto in italiano che può aiutarmi.

adorabilejewels
Switzerland
Over 2 years using the app
TikTok Inc. replied October 17, 2022

Thank you for reaching out. Our support team would be happy to help you in Italian. Please submit a ticket here: https://bit.ly/3yMSakJ

May 4, 2024

Bien

Oil Master Cooking
Mexico
24 days using the app
Edited December 14, 2022

There are some BIG limitations of this app.

Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts.

Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers.

Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations.

Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.

Sculpd
United Kingdom
Almost 2 years using the app
Edited March 31, 2023

Es wird ständig Geld von meinem PayPal abgebucht, ich komme nicht mehr in mein account rein. ich habe das jetzt gelöscht und hoffe es wird kein Geld mehr abgebucht.

Designlounge
Germany
Over 1 year using the app