TikTok , 16,663 reviews

I'm constantly being charged for advertising on not doing. There's No customer service.

Te banean y despues se roban el dinero que te hiceron depositar

you would think today it would be plug in play... talk about the many loops you have to jump just to set up a shop that will take a few days just to see if your product will load.. this should be an easy sync but they would rather you pay developers to do something that should be done with ease... such a joke

son unos ladrones te dicen que tienes un articulo suguerido y listo para publicarlo que solo es poner dinero y listo pero cuando lo haces al otro dia te llega un mensaje fue rechazado rechazadoooo el mismo anuncio que ellos dicen que esta listo ahora es rechazado por los videos y las fotos que ya no son validas pero antes siiii comooo jejeje ladrones y se quedan con el dinero que has pagado, yo no recomiendo eso.

No matter what I do, the app will not connect to my TikTok account. Requested help from Support, no response.

sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.

I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS

Falta de informaçao, os serviços nao sao processados correctamente, nao dá para fazer a interligacao da minha loja shopify com a conta tiktok. uma desilusao. o unico serviço que funciona bem, sao os serviços onde tenho de pagar

They continued to charge me and I didn't set up the adds.

I'm extremely disappointed in the TikTok Shop app. I was excited when the app first came out. it's seem to be working for the first month or so, it's was great but it worked. Now, I'm uninstalling the app because it's not working and I can't get any support. I can't sync my products, inventories from Shopify to TikTok shop and I can't sync my order from TikTok shop to Shopify. It's has been a nightmare, so I will be going back to the previously app I was using. I have submitted over 10 support tickets and receive zero support. They closed the tickets and gave me the running around respond, like AI. Having zero customer support for an unstable app is the worst.