Reviews (25,963)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all levels of technical skills. Its integration with Shopify, including improved item mapping and notifications, has been positively reviewed. The responsive online chat support is also noted for efficiently resolving issues. Merchants have experienced increased visibility and sales due to the app's access to a large audience, making it a valuable tool for expanding online presence.

August 6, 2024

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with no luck. Inventory does not sync correctly and app constantly asks you to map products that you cannot map because there is no way to unlink a previous product even if it was linked to an incorrect listing. Show old orders saying they require attention even though they have already been shipped.

Lunautics
United States
Over 3 years using the app
October 26, 2024

Tiktok is better way to promote your business your sell is guaranteed.

foulay.shop
United States
7 months using the app
October 1, 2024

is there any video content available to walk through the process?

Joy Craft Cocoa
United States
4 months using the app
September 21, 2024

This was the easiest set up. The tiktok shop setup was a breeze. When I submitted the wrong info I was given a step by step explanation of the issue and what was needed to fix. Would highly recommend.

Clean Slate Candle Co
United States
22 days using the app
October 11, 2024

It was easy and pretty much straight forward

Infinite Omni Mall
United States
8 months using the app
September 10, 2024

once I figured it out it was fine Only issue is my city was not on drop down list. It would be better to have an option to manually type in city

Grey Horse Clothing Co.
Canada
About 1 year using the app
November 3, 2024

Our small business has faced serious challenges setting up on TikTok.
This included our shop being dectivated for no reason at all - before we had even started trading on TikTok.

LuvPretty
United Kingdom
12 months using the app
September 13, 2024

Very pleased with the simplicity of! Ready to get things under way.

Chic
United States
About 2 months using the app
Edited October 17, 2024

By far the easiest business account and pixel setup for a major SMM channel. A welcomed surprise after years of FB/IG being the opposite of easy.

Big Beet
United States
8 months using the app
October 20, 2024

I previously had trouble trying to connect my account, I dint know if it was due to a problem on my end, but I was successful in setting up my account this time, I had no issues and the process was easy.

Desirable Gifts
United States
11 months using the app