Reviews (28,951)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its easy setup and user-friendly interface, noting its seamless Shopify integration that simplifies campaign launches and product syncing. The support, particularly the online chat, is highlighted for quick issue resolution. Merchants also report increased traffic and sales due to effective demographic targeting. The analytics are valued for insightful campaign performance data, helping refine marketing strategies and engage a younger audience effectively.

July 27, 2024

frustrating. Links broken. Site broken. "something went wrong"....

Diamond State 3D
United States
5 days using the app
May 4, 2024

Bien

Oil Master Cooking
Mexico
24 days using the app
July 5, 2024

Votre application n'est pas facile à configurer en plus depuis que moi meme j'ai lancé ma campagne de publicité moi meme je n'arrive pas à voir l'annonce dans l'application pour apporter certaines modifications

Santé Ivetrique
Canada
9 days using the app
July 29, 2022

Difficult to use. £200 free ad credit was being emailed but have yet to implement. Customer service difficult, creating ads difficult and kept failing too. Overall this is not a pleasant interface to work with and even submitting a support ticket was harder than it should be.

Boardhoarders
United Kingdom
24 days using the app
August 12, 2023

Mein TikTok Pixel verbindet sich nicht. Seit herunterladen aus dem Shopify App Store.. Leider kann ich daher nicht nachvollziehen, welche ads, wie performen.

Tier-Welten.de
Germany
13 days using the app
March 5, 2024

Nothing works. No customer service. Beyond frustrating. We will see what happens after all the contacts I made ever get a real reply that is not a bot.

7 Realms Bliss
United States
10 days using the app
October 18, 2023

its ok not sure if it works

My Store
New Zealand
9 days using the app
July 2, 2021

It is not supported for existing tiktok account (not business nor ads) to link with this app. If you already have tiktok account and have built up audiences, then you will have to start from scratch. This app is only for someone doesn't have tiktok account.

Supplement Mart
Australia
7 days using the app
TikTok Inc. replied July 13, 2021

Hi there - we’re sorry for any confusion around our Shopify integration! With the TikTok Shopify App, users can connect an existing TikTok For Business account or create a ...

November 2, 2022

Unable to add a payment method. The payment was unsuccessful due to an abnormality. Please try again or use another payment method.

Heated Gears
Canada
7 days using the app
TikTok Inc. replied November 7, 2022

We're sorry to hear you ran into an issue onboarding to TikTok! If you need any support, please reach out to our team here: https://bit.ly/3CpunpO

November 5, 2023

Far more expensive and less ROI than other advertising channels. More money spent advertising than was returned in sales.

Chris's Shop
United States
6 days using the app