Reviews (26,670)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

February 5, 2024

A little difficult to navigate. Lots of information at once so there was a lot to read through. Not so user friendly.

Dear Me
United States
About 2 years using the app
January 20, 2024

Great when it works. Pulls order into Shopify where I can fulfill the order and adds customer to my Shopify Customers list which is great! Can run campaigns for promos and TikTok offers many campaigns that help boost my sales. Been using it 3 months. BUT, the past week all of a sudden none of my TikTok orders pull through to Shopify like they are supposed to where I fulfill the orders. I have reached out to TikTok support on 5 different occasions and never got 1 response.

Simply Shady Designs
United States
12 months using the app
October 27, 2024

cool

BigMind
Chile
13 minutes using the app
May 16, 2024

Everything was going great till it glitched when it came time to confirm my information

Sticks & Stones
United States
About 2 months using the app
Edited July 29, 2024

The process is very intuitive and easy to follow given that I already submitted all my required documentation through Tiktok shop. The tiktok shop was very hard to navigate and barely had any real human to review the documents though.

Shirtie By Kaley
United States
4 months using the app
April 11, 2024

So far it seems pretty easy to setup especially compared to a Etsy shop. Haven’t actually had anything live on til tok yet so we will see. Looking forward to it.

My Store
United States
About 2 months using the app
May 5, 2024

i gave it 3 stars because you can't see how you are going to pay on the advertisement

HomeFinesse
Canada
4 months using the app
June 19, 2024

Seems easy but I have not gotten approval to use it yet.

NEWYORKLISTED.COM
United States
1 day using the app
June 12, 2024

It was easy to setup

ROXYRUSS JEWELRY
United States
About 2 months using the app
May 4, 2024

i haven't used it yet but setup process was very easy, i like that

Chicccity
Australia
About 2 months using the app