Reviews (28,874)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its easy setup and user-friendly interface, noting its seamless Shopify integration that simplifies campaign launches and product syncing. The support, particularly the online chat, is highlighted for quick issue resolution. Merchants also report increased traffic and sales due to effective demographic targeting. The analytics are valued for insightful campaign performance data, helping refine marketing strategies and engage a younger audience effectively.

November 5, 2023

Far more expensive and less ROI than other advertising channels. More money spent advertising than was returned in sales.

Chris's Shop
United States
6 days using the app
March 29, 2023

First it too complicated to integrate. Once you get it going and you launch your first ad campaign and say you want to cancel that ad to change things up TIKTOK has made it so difficult to find the "cancel button". As a matter of fact I still haven't figured it out and I have been looking now for 10 minutes. You will have better luck finding Amazon's customer service number.

Dermalase
United States
3 days using the app
November 14, 2022

I also encountered this problem during the installation, how to solve it?{"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}

The One Shop
China
About 21 hours using the app
TikTok Inc. replied November 15, 2022

We apologize for the issues you have encountered while installing our app.
Unfortunately, we experienced a technical problem resulting in the failure to install the app. The issue has since been resolved and we would like to invite you to come back to the app store to install our TikTok app. We are looking forward to seeing you in the future!

March 2, 2023

It's my first-time contract with TikTok management to advertise my products on TikTok. I hope for the best and high-volume Sale.

REAL GOLD 24K SKIN CARE
United Arab Emirates
About 16 hours using the app
September 16, 2023

Unable to edit product dimensions for shipping.

Blackashmere
United States
About 5 hours using the app
August 19, 2023

Completely does not work with tiktok for business. Everytime it comes up with a new error and I can't do anything about it

BeautyLure
United Kingdom
About 4 hours using the app
December 9, 2023

Love you too ghetto gospel music and get the yaar itni acchi Tum Nahin lag rahi kya

My Store
United Kingdom
About 3 hours using the app
June 21, 2023

Totally confused to be honest. Seems overly complex, much as Facebook ads did in the early days. We're one company, with one brand, and yet I can't keep count of how many accounts are required to send products to a single TikTok shop & single Tiktok account. We now have an account for Tiktok, another for Tiktok Shop, another for Tiktok business, and now a new one for Tiktok ads? Bewildered. And I've lost all interest. I'll look again in a few years when the Tiktok has streamlined its system and decided what it's doing.

Naturally Wicked
United Kingdom
29 minutes using the app
December 21, 2024

Nydesignshopdk
Denmark
2 months using the app
October 30, 2024

My Store
United States
4 months using the app