Reviews (26,573)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.
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Error message when trying to connect my tiktok shop to my shopify store. Continue to get the same error message "Oops, please reload page" with no other explaination. Tried 3 different browsers and got the same error message. App is a waste of time.
Just awful. Sync does not work. Seller support is non-existent, just bots that ask for screenshots and error messages even when they are not relevant.
Doesn't sync correctly - heavy discounts - set up buyer shipping cost - they give free shipping regardless of your settings. Lost more money than it's worth. Just sold an item listed for$9.99 plus $5 shipping - Tiktok sold for $5.99 and free shipping!!!! wtf are you kidding me - no thanks
Gave me the option to upload Credit for my ad account during setup while its pending approval....... took my money then denied my account. no email , no reason Nothing SCAM!
It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(
My TikTok shop was closed with no notice and no ability to correct a problem. There were no issues with customer service and deliveries. The explanation given was a violation with only an assigned number and no explanation of the assigned number. Several orders were in transit and TikTok suspended all payments. Meaning.....THEY KEPT ALL OF THE FUNDS THAT WERE DUE TO BE PAID FOR THE PRODUCTS TO MY STORE. CUSTOMERS PAID FOR THE PRODUCTS. THE PRODUCTS WERE DELIVERED AND TIKTOK KEPT THE FUNDS.
I've been trying to sync my Shopify store to TikTok for over 5 months now. TikTok Support leaves a lot to be desired, and they don't seem to care if the issue gets resolved or not. They don't reply to tickets and just close them out instead of fixing the issues.
Products have been pending for ages, no ability to create a camping outside my region but if I sell products outside my region???
Non-friendly app...
terrible ,can't get connect with ads account and customer service only reply during 48h
It was easy to set up but then my ID which was approved suddenly became unapproved & the Jumio verification software did not work. Hence my shop is now in limbo & the verification app is just spinning around.
On trying to submit a bad review a new app called Athena opened up requiring registration. What is that about??