Reviews (28,143)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

April 29, 2024

OTIMO

Fits Well Store
Brazil
About 1 month using the app
August 19, 2023

MUITO BOM O APP SUPER INDICO PARA DROPSHIPERS ANUNCIANTES OU NÃO O APP IRA AJUDAR MUITO NA SUAS VENDAS

Diivinamake
Brazil
3 months using the app
May 7, 2024

Installed this app as was invited to open a TikTok Shop. I was excited to try and went through the setup. Got stuck at "Locations" I have 2 locations that are not standard locations, one is an email address and the other is another app. The TikTok app will not let me complete the setup, as these two locations do not have the "State" field completed. They don't have address fields that can be filled in.
Submitted a ticket to TikTok, to find out it was the wrong department. Submitted a ticket to the other department, to find out I need to submit a ticket to the other department that I tried first. The "Integrations and App Department" told me it was a Shopify issue, not theirs. Went to the App to try to get support, guess what, it takes me back to the TikTok Integrations Department support, who will not fix their app. They wrote the app, not Shopify, so they need to fix it. Can't get my products in to TikTok to even try that out.
Still, apparently I can take out their extremely expensive ads if I want, that apparently is working (from the same app). For $30 per day, I can advertise on there. Not sure where it will send them to as the TikTok shop is not working.
I am sure it probably works for some, just don't get an issue and need to speak to the support, because no one wants to help.
I will not be using them if their support is like that. Furthermore, I have no faith or trust in them.
Sad really as I was looking forward to using the shop.
I notice they don't bother with replying to feedback either, so they are probably not trying to improve anything.

CritchCorp Retail & Wholesale
United Kingdom
About 1 month using the app
February 19, 2023

Super facil, poderia melhorar na velocidade de analise da conta do pixel. Fora isso foi tudo bem, vamos lá dar continuidade nos serviços

LORDSTORES
Brazil
3 months using the app
May 11, 2024

boatrwe

Baby Place
Portugal
About 1 month using the app
August 31, 2023

good

Dystopian Illuminations
United States
3 months using the app
May 12, 2023

awesome app!!! would definitely recommend especially for business and content creators trying to excel.

UniqueLimited
United States
3 months using the app
January 29, 2024

niced

ceysaire
United States
3 months using the app
February 2, 2023

Very easy to link existing TikTok business account with just a few clicks. Looking forward to rollout of my next campaign

kiwi rituals
Singapore
3 months using the app
April 11, 2024

great platform

ShopZuri
United Kingdom
About 2 months using the app