Reviews (28,152)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.

July 27, 2024

TikTok Shop is relatively easy to set up, but it's also very involved. i see they try to make things "simple" and thank god they put the banners on the dashboard to alert you as a seller that you've got to take care of something but honestly, it's so much to handle - setting it up and keeping it running. I am hoping to take some dedicated time to go through some of the How To videos and that that will clear things up. It would be helpful if as a seller/creator, we understood more about how the system will promote us, as it seems there are so many OPINIONS only, and not actual info coming from TiktTok. Everyone's just guessing and posting their guesses. That seems counterintuitive. Also, I want to mention that online chat support has been amazing in most cases. SOmetimes the forum or FAQs just can't answer a question quickly and when you have a customer issue, or you are trying to avoid issues or a violation by finding out the right thing to do, they've been extremely helpful, and most times, easy to understand (doesn't seem to be a language barrier as with other platforms).

Succulent Favors & Plant Gifts by Sorella Minchella
United States
About 1 year using the app
January 3, 2025

It was easy once I was accepted. I also wish there was a better way of setting up accounts via ipad and not having to go to a laptop. May be they can fix that and be able to adapt to phones and ipads. Other than that I'm surprised at how fast this all came about, again, once I was accepted.

Songa Clothing
United States
8 minutes using the app
October 28, 2024

Super easy set up.

My Store
Australia
About 17 hours using the app
November 26, 2024

Lo mas asqueroso que e intentado... Simplemente una perdida de tiempo. No volveré a intentar unirme a estos estafadores, para el dinero son rápidos pero no para darte acceso ni información, nefasto.

ANOTHER DIMENXION SOCIAL CLUB
Spain
28 days using the app
September 12, 2024

Great experience! Easy to use.

Get It Here 360
Canada
3 months using the app
July 19, 2024

thank you and finally i set up my business on tiktok shop , looking forward to get more sales on this business Company.

WYNA AND SAM
United States
Almost 2 years using the app
November 16, 2024

Está aplicación es increíblemente buena y muy productiva para todo el que la usa, pero el problema es que te puedes tirar varias horas al día viéndolo sin darte cuenta.

fitnessstore
Spain
1 day using the app
December 7, 2024

it was great!

HMW STORE
Italy
3 days using the app
November 9, 2024

A great way to get your products in front of many people.

SPOTLIGHT APPAREL AND ACCESSORIES
United States
33 minutes using the app
October 2, 2024

Easy setup and interface so far.

Rathbornes
Ireland
9 days using the app