Reviews (28,119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy setup and user-friendly interface, allowing quick integration into Shopify stores without needing advanced technical skills. They praise its ability to enhance e-commerce operations and increase sales. The customer support is highlighted as efficient and responsive, particularly through online chat, contributing to a positive user experience and making it a valuable tool for expanding online presence.
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If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.
set up was super easy!
The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!
We're so sorry to hear about your experience! You're able to request a refund of your remaining account balance by following the instructions in this help-center article:
https://ads.tiktok.com/help/article?aid=10006003
easy!!
Estou gostando muito. Até agora o app esta bem intuitivo para mexer nele. E o suporte de ajuda também facilitou muito.
It was very easy to set up my business account. The whole process took no more than a couple of minutes
good service :)
good install for all the users of the platform , i really like it , im sure everybody will love it like me
Good
very good