Reviews (76)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving automation in email marketing and ad campaigns, praising its intuitive interface, pre-built templates, and AI-generated content. They appreciate the easy setup and operation, and the responsive customer support that actively seeks feedback to improve functionality. Merchants note significant productivity gains and enhanced marketing efficiency.

January 19, 2024

Ruchi was helpful and patient in resolving my issue.

Jetveli
India
6 minutes using the app
May 12, 2024

Laxman was a great help! I look forward to using this app!

Thank You!

Whatever You Like Shop, LLC
United States
About 1 hour using the app
Edited January 26, 2024

EDIT - WARNING! Ignoring my explicit demand for no further calls, these app developers brazenly continue to harass me by phoning my number! Moreover, they have blatantly failed to implement any changes to their app as they had assured in their comment to this review.

Review: The app has a great idea behind it, but it feels unfinished. The AI often creates poor or sometimes even empty templates. Due to these issues, I can't recommend it in its current state. It seems like the app still needs more work to be fully functional.

Egendesign
Sweden
About 1 hour using the app
tinyAlbert replied January 26, 2024

Dear Phillip,

First off, we want to sincerely apologize for any inconvenience you've experienced. We're truly sorry to hear about the ongoing issue and the unwanted calls.

We're committed to making things right for you. Could you please consider reinstalling the app and connecting with us
on - 647-424-3370 one more time while reinstalling it?
We'd love the chance to work closely with you and resolve any concerns you have about tinyAlbert.
It appears there might be a misunderstanding, and we're here to help.

Your satisfaction is our top priority, and we appreciate your patience as we aim to address this promptly with your cooperation.
Looking forward to hearing from you soon!

Thanks,
Team tinyAlbert 🚀

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

ARIANNA LUCCARDI
Spain
26 minutes using the app
March 1, 2024

BelleUniforms
United States
7 months using the app
April 11, 2024

Sancatra
United Arab Emirates
15 days using the app
Edited July 24, 2025

This is the must have app on all shopify stores. Customer service is impeccable. First I had difficulty with generating the text and dev Tim took his precious time to call and gave me a solution.

hivarr
United Kingdom
7 months using the app
Edited July 24, 2025

Title: Exceptional App with Outstanding Customer Support!

I recently started using the TinyEinstein app, and I must say it has exceeded my expectations. The user-friendly interface, coupled with its innovative features, has made my experience incredibly enjoyable. Not only has it been a valuable tool for me, but it's also helped me enhance my productivity.

But what truly sets TinyEinstein apart is its exceptional customer support. I had a minor issue with the confirmation email, and their representative, Iuliana, was incredibly helpful and quick to respond. She made sure my problem was resolved, and I felt supported every step of the way.

I highly recommend the TinyEinstein app to anyone looking to improve their efficiency and enjoy a top-notch app experience. Don't hesitate to give it a try – you won't be disappointed! The dedication and attentiveness of their customer support team make it even more worthwhile.

Kudos to the TinyEinstein team for creating such an amazing app and providing excellent customer service!

Smart Life Emporium
Bosnia & Herzegovina
About 1 month using the app
November 20, 2024

Can't activate campaing and support wen't silent so no help there.

Auer Atelier
Finland
About 22 hours using the app
July 4, 2024

Exceptional Email Platform! TinyAlbert checks all the boxes for a solid email platform and is continually working to improve. Their templates are great, and the user interface is really good. Plus, their customer support is great! Thanks to Laxman for the introduction and setup.

Gapo Goods
United States
6 days using the app
April 19, 2024

Koffeecito
United States
6 months using the app
Edited March 20, 2024

Tiny Albert, your representative, Laxman, was very knowledgeable about the program and how it works. He was very patient and showed he was compassionate about helping. I would refer him and Tiny Albert to my associates and friends.

JaNala Mamdu

ShaNuWater FountainofYouth.store
United States
6 months using the app
March 12, 2024

There are plenty of marketing emails to use on this app that are automated generated for you and sent of for you for only $3 so I would definitely recommend it.

Lady In Stylie
United States
7 days using the app
March 11, 2024

Laxman did a good job for onboarding and explained everything to my satisfaction

Rohni24
United States
About 1 hour using the app
February 28, 2024

Hey, would not hesitate to recommend tinyAlbert for your email campaigns. Laxman in the support department patiently helped me to get up and running. Thanks team.

Ola Jewelry
Australia
20 days using the app
February 27, 2024

Hampton Home Store
United States
24 days using the app
February 20, 2024

Lovely email marketing,,, very easy to use

CelebrateCart
Nigeria
15 days using the app
February 6, 2024

easy and simple app, Laxman was very good to describe me all the functionality of this app

Fresh Juice
Italy
About 2 hours using the app
February 1, 2024

The app itself runs extremely well and is the easiest thing to set up for email marketing and even some on website marketing or pop-ups. Had small issue, I have to say that it was resolved in a timely manner and very professionally so can only recommend the app as on shopify it runs brilliantly and does exactly what you'd expect plus more. It also is extremely easy to set up with minimal requirements other than describing your business to which the AI will create adflow from that

Bold By Design
Australia
2 months using the app
January 30, 2024

TinyAlbert is a game-changer for email marketing! Super user-friendly and the AI features are top-notch. Big shoutout to Vidya from customer support - walked me through all the features of the app with amazing clarity. Highly recommend!

FlexiFindings
Canada
31 minutes using the app
January 24, 2024

Buenisimoo

Habumama
Mexico
25 minutes using the app
January 15, 2024

Finally an email marketing automation tool! I've been searching for something like this for months! This will make email marketing work so much more effective :)

Laxman was super helpful with helping me getting started too.

Phone Titan
Sweden
22 minutes using the app
January 14, 2024

TUSHAR WAS A amazing help today

SHARDS
United Kingdom
25 minutes using the app
January 11, 2024

Ruchi was great. She was attentive and answered all of my questions.

Monnaveli
United States
12 minutes using the app
Edited January 10, 2024

My experience with tinyAlbert in GPT Marketing has been outstanding. The app provides advanced automated emailing capabilities powered by AI, and the support from Laxman was exceptionally helpful and appreciated.

Beatsvor
France
7 months using the app
January 10, 2024

i really like the customer service the start with 5 minutes after downloading. Looking forward to testing the software- thank you Ruchi

Perfect Gardens Wholesale
United States
15 minutes using the app
January 9, 2024

me esta agradando mucho el servicio rápido que brindan y se adaptan hasta el mínimo detalle de que hablo español, laxman es atento a lo que necesito y da buenas recomendaciones de lo que tengo que hacer, siendo nueva en esto.

VarietyVista
Argentina
About 3 hours using the app
January 7, 2024

Really great app, the developer is very helpful you can contact them about anything concerning the app and they will assist you swiftly.

Becomingmyitwoman
United States
5 months using the app
January 5, 2024

good

EasyLife
Norway
7 minutes using the app
January 4, 2024

Laxman, is a true scholar! Very informative on how to navigate through the app to give you all the tools you need to be successful ! Tiny Albert is the way to go !

JumpBall-Apparel-The-New-Breed
United States
1 day using the app
December 30, 2023

Easy to navigate and Laxman was very helpful with walking me throught step by step

Gabriela Dream Couture
United States
About 6 hours using the app
December 26, 2023

Laxman was fantastic! Shortly after I enrolled in tinyAlbert, he promptly reached out and provided a thorough explanation of how the application functions. His patience and wealth of information made the experience truly insightful! Thank you, Laxman; I'm looking forward to utilizing this app to enhance my business growth.

Pretty Girls Tees
United States
34 minutes using the app
December 26, 2023

One of the best apps I’ve used on Shopify thanks to Laxman & the rest of team for all their support and knowledge.

Fitzone
United Kingdom
6 months using the app
December 24, 2023

Ruchi was a great help! I recommend working with her!

PurRootz
United States
About 14 hours using the app
December 21, 2023

I found this app from a YouTube vid because the tutorials alone for other email marketing apps seemed daunting. This app is incredible and there is amazing customer service, I spoke with Vidya Shekhar about an issue and she stayed and not only helped me with the issue but walked me through the whole app! I highly recommend this app!

LaurelRose Art Prints
United States
About 1 hour using the app
December 21, 2023

Customer service was great helped with immediate set up ask for vidya was great help

ICONIC GRAPHICZ
United States
30 minutes using the app
Edited December 19, 2023

Excellent service, the staff is always there when you need them, give a try.Laxman at customer service is awesome. Laxman help me with everything I need to know about the app. Also the emails created are high quality emails. With this you no need to expend hours creating emails.

No Doubt Nutrition
United States
7 months using the app
December 12, 2023

This is the best marketing app I've come across. Anyone can use it!
and to top it off, Customer support was very kind and helpful. I spoke with Laxman, and I was helped immediately. My problem was solved within minutes.

Basic Luxe Boutique
Mexico
About 22 hours using the app
December 8, 2023

I'm really enjoying the app so far. I added my email as a test to see what my customers will see and it's running perfectly. Would love if there was a link I could use to give customers to help further build my email list.

LithoChic
United States
26 days using the app
December 8, 2023

Very user friendly the staff are great. A massive thank you to TUSHAR for the phone call making sure i understood everything.

S&R-EMPIRE
United Kingdom
About 1 hour using the app
December 8, 2023

Light Sunset
Canada
19 minutes using the app
December 3, 2023

its easy to use and fast to undertsand.The ai is very useful too

Astroman™
United Kingdom
4 days using the app
December 1, 2023

I have not been able to set up tinyAlbert fully but from what I have learned and from what I can see it is going to be more useful and save me both time and money compared to EngageMessage.

Righteous Wretch
United States
About 17 hours using the app
December 1, 2023

Amazing! it really takes the stress work out of thinking up what emails to write and saves time as a business owner to focus on other important things. Im still in the process of setting up but the customer service is 10/10 you receive calls at different stages to check in that you you and know what your doing

Alayah Rose Beauty
United Kingdom
23 days using the app
November 28, 2023

TinyAlbert is an incredible platform that truly goes above and beyond in guiding users step by step. From its intuitive interface to its comprehensive tutorials, TinyAlbert makes complex tasks seem effortless. The platform’s meticulous approach ensures that every user, regardless of their expertise level, can navigate through their needs seamlessly. The interactive guidance provided by TinyAlbert feels like having a patient and knowledgeable assistant by your side, making the entire process an enjoyable and enlightening journey.
Laxman was very helpful and patient with everything.

Click&ShopNZ
New Zealand
About 1 hour using the app
November 27, 2023

Very nice treat! The App works perfect and it looks it Will give us lot of sales.
Laxman gave us a really good treat!

Smile Republic
Spain
About 1 hour using the app
November 26, 2023

they respond at time! good service

It's My Time
United States
3 days using the app
November 23, 2023

The implementation process was impressively straightforward, and the marketing template stands out with its stunning design. Although I am still navigating and mastering the nuances of the app, I am confident that it will prove to be a significant saver of both time and money, promising substantial efficiency and effectiveness in its usage.

Maha Goods
United Kingdom
23 minutes using the app
November 23, 2023

Loved it! Indeed a great thing.

Otaku Redefined
India
8 minutes using the app
November 21, 2023

tinyAlbert is one of the best apps I have worked with on Shopify. The support is amazing and anytime I have a question, I can call or text and receive almost immediate assistance.

Helkrafte
United States
20 days using the app
November 21, 2023

it was a great service, very patience and helpful, really appreciate. thank you to Laxman.

Medusa Bikinis
United States
About 2 hours using the app
November 18, 2023

Good

StockerTrends
United Kingdom
About 4 hours using the app
November 17, 2023

WOW didn't know this was all so easily possible, saving my inexperienced ass!

The Bazaar
United Kingdom
12 minutes using the app
November 14, 2023

I recommend this app! It has made my email marketing super easy. The fact that it is done automatically cuts out time and eliminates one part of being a business owner! 10/10 Recommend!!!

MirrorMirror
United States
2 days using the app
November 14, 2023

great app!

Supplement Central
United Kingdom
8 days using the app
November 6, 2023

Very easy to use and saves me so much time!

Joyero de Las Diosas
United States
2 days using the app