Toki Loyalty Rewards Referrals

Toki Loyalty Rewards Referrals

Reviews (46)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 18, 2025

Toki had everything we were looking for with a rewards program. We were using two separate integrations for our rewards and affiliate program, but were able to streamline into one platform with Toki. Jason and the rest of the Toki team have been incredibly hands on and helpful during our onboarding process, and with anything else we've needed help customizing honestly. We had a few issues and unique cases that we didn't know how to handle, but everyone on the Toki team was able to help find a custom solution for each problem. We are looking forward to continue using Toki & seeing how much our customer appreciate it too

elan beaute and supplies
United States
2 months using the app
January 29, 2025

Clearly everyone leaving a review feels strongly about the customer service level at Toki and I couldn't agree more! You don't get that many glowing reviews without actually having the service to back it up. Jason, Nikita, Elise, and everyone at Toki has been a dream to work with. Jason answered my endless barrage of questions and concerns, immediately addressed them quicker than any other provider I've worked with, and came up with excellent solutions for our very unique tech stack. I couldn't recommend them more. The program itself is easy to use, set up, and customize. There are definitely a ton of options out there for loyalty programs, and I'm so glad we went with them. You will NOT get this level of service anywhere else! Thank you to everyone at Toki!!

Hampden Clothing
United States
5 months using the app
January 23, 2025

I just had 15 minutes chat with Jason. He dived deep into the innards of Toki and came back with some truly obscure stuff I had given up looking for. Every time I said i just need something else, back in he went and got me it. He is my MAIN MAN!

The Fish Society
United Kingdom
8 months using the app
November 7, 2024

We cannot say enough good things about our experience with Toki. Toki fulfilled everything and more that we needed for a loyalty and membership program. But more than that, our experience with the Toki team and Jason in particular was exceptional. Jason went above and beyond to make sure everything was functioning exactly how we needed. Very very happy and impressed with Toki and would recommend it to everyone!

Amazingly Tan
United States
About 1 month using the app
October 9, 2024

Our experience with Toki has been nothing short of exceptional. From the very start, their team (S/O Elise) was there, working hand in hand with us to build and customize our loyalty program, offering support that has continued throughout our experience. Their level of service is unmatched in the Shopify app space. The Toki team is always available to answer questions and act as a true thought partner, and their customization and dev support have surpassed every expectation.

Not only is everyone so kind and easy to work with, but Nikita, the CTO, has also been incredibly hands-on and positive, always willing to explore new possibilities with us. Jason, our CSM, is thorough and super responsive, frequently sending detailed Loom videos to ensure we're set up for success. Having used several major loyalty tools, I can confidently say that Toki’s level of customization and ongoing support is unparalleled. Building a program with Toki is not about vanity metrics—Toki helps foster true community building that translates into revenue. We love it!

Solly Baby
United States
8 months using the app
January 8, 2025

Great app, great service, am still setting up but its easy to use, customise and full of features.
Support has been quick, clear and helpful

POSEIDON
United Kingdom
About 18 hours using the app
October 13, 2024

Can't say enough great things about starting with Toki - Jason was amazing to work with to get us organized and moving with setting up our rewards platform with Toki. He scheduled a zoom meeting with me and walked me through everything and answered all my questions...and guided me through some things I hadn't considered.

When I had some issues launching the program he was prompt in getting me sorted - ended up being related to a browser issue on my end.

really excited to grow with our new rewards!

iconicformulations
United States
18 days using the app
September 9, 2024

Toki is a truly unique loyalty & rewards experience for members, and this couldn't have been a better fit for our needs. The ability to make challenges, activities, give rewards, and so much more is AMAZING!

We love working with the Toki team and always appreciate their incredible customer service as we’ve built out our program for Paris Hilton’s audience.

We've loved using the app they've made & features they’ve created to allow us to truly create a well rounded journey for our members at Sliving Steals.

Thank you so much Toki, you’re the best!!

Sliving Steals
United States
2 months using the app
August 28, 2024

Elise, Jason, and the entire Toki team have been amazing from the beginning! Their willingness to help us set up and start a loyalty program for our customers has been very refreshing. The integration into Shopify made everything simple. We also appreciate the many customization options available so that the Toki Wallet, App Blocks, and Modules fit our current branding and store theme. Five stars all around! ⭐️⭐️⭐️⭐️⭐️

Bumkins
United States
3 months using the app
August 29, 2024

Working with Toki has been amazing! Jason is super helpful and very quick to respond to our many questions! They've even added elements that didn't exist within the platform to accommodate our needs. Highly recommend working with them for your loyalty + referral needs! :-)

Westerly
United States
3 months using the app