Reviews (187)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance the online shopping experience with features like shoppable videos, video quizzes, and Instagram content integration on product pages. They appreciate the easy setup and seamless Shopify integration that does not compromise website performance. The customer support is noted for its responsiveness and effectiveness, with team members like Niezl and Mikaela receiving specific commendations for their assistance in customization and troubleshooting. Merchants recommend this app for boosting customer engagement and sales through improved product representation and decision-making.

March 20, 2024

This app's performance and features have me genuinely excited. It's evident that it'll be a game-changer for our online store, elevating the shopping experience for our customers and ultimately driving more sales. Its user-friendly interface and flawless integration with Shopify make it a breeze to manage. I must commend the Tolstoy team for their exceptional customer service – always there to assist promptly and effectively. Without a doubt, I highly recommend this app!

FaceFlex Türkiye
Türkiye
7 months using the app
Phantom Tools replied March 27, 2024

Wow, your excitement is contagious! It's wonderful to hear how impactful the app has been for your online store. It sounds like you're poised for success with our features and seamless integration. Thanks for the recommendation! 🚀

Edited June 20, 2024

Tienen muy buen servicio al cliente, su respuesta es rápida y asertiva. y no hay aplicaciones que sean similares. Esta app si tiene algo que marca la diferencia.

Básicos ÉCLAT
Colombia
14 days using the app
Phantom Tools replied June 26, 2024

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro servicio y nuestra app son únicos y te han dejado una buena impresión.

April 24, 2024

I'm so happy with your applications it's a good application it helps people to use

Dialamadi Gory
United States
About 1 month using the app
Phantom Tools replied April 26, 2024

Thank you! We're thrilled to hear that you find the application helpful for people.

March 12, 2024

The Team at Tolstoy have been amazing. Quickly fixing an issue with our out of stock feature. Communication was excellent with Niezl, was the best experience from any app we work with! Would definitely recommend this app, easy to set up, create carousels and user friendly + great customer service if you run into any hiccups!

The Mad Hueys
Australia
21 days using the app
Phantom Tools replied March 14, 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means the world to us. We're here for you anytime you need assistance or have questions. Thanks for choosing Tolstoy!

January 4, 2024

Really happy with our Tolstoy experience so far. We use it for an interactive video faq and to display and explain out products better with content we originally produce for social media. I think it's a very nice feature which boosts the appearance of our shop. Also the customer service is excellent. Quick and competent answers. Thank you Niezl for helping us do some quick fixes. Excited to see how Tolstoy boosts our performance in the long run.

fenou
Germany
4 months using the app
Phantom Tools replied January 11, 2024

Thank you so much for your kind words! We're pleased to hear that you're enjoying the Tolstoy experience and finding it valuable for your interactive video FAQ and product displays. We appreciate your praise for our features and are delighted that our customer service has been helpful. We look forward to continuing to enhance your shop's performance in the long run.

December 30, 2023

My friend who also has an e-commerce store recommended this app to me. Since we are using tolstoy, our conversion rate improved immediately. Their customer service is amazing too! Overall can recommend this app for any store, especially if you have great social media content to showcase on your website and want to increase sales.

CALISI BEAUTY
United Arab Emirates
4 months using the app
Phantom Tools replied January 11, 2024

Thank you so much for the recommendation! We're thrilled to hear about your positive experience with Tolstoy. Our team is always here to help, and we're grateful for your support. Happy selling!

January 14, 2024

Tolstoy was super easy to implement, their team guided us through the process. The app works flawlessly, we haven't noticed any issues of it not working, and it feels slick on the website. I'd recommend this to growing ecom stores who want to improve the online experience for their customers.

Tirtyl Australia
Australia
11 months using the app
Phantom Tools replied January 26, 2024

Thank you so much for your positive feedback! We're thrilled to hear that implementing Tolstoy was a seamless experience for you and that our team was able to provide helpful guidance throughout the process. It's fantastic to know that the app is running flawlessly and contributing to a slick online experience on your website.

March 15, 2024

Really useful app! I wanted to change something that wasn't available in the regular settings but Niezl from support was really helpful and sorted it for me anyway! Great service!

Peach Posse
United Kingdom
3 months using the app
Phantom Tools replied March 27, 2024

That's wonderful to hear! It's fantastic when support goes above and beyond to assist users. Glad Niezl was able to help you out. Thanks for sharing your positive experience! 😊👍

March 13, 2024

We love this app. It was so easy to set up on the website, I love it that it doesn't affect the loading speed of the website, yet still provides a video for each of our products. This improves the whole online experience for our customers. Highly recommend.

Rugabub
Australia
About 2 months using the app
Phantom Tools replied March 27, 2024

Thank you for your kind words! We're thrilled to hear that you love the app and that it has enhanced your customers' online experience without slowing down your website. Your recommendation means a lot to us!

Edited January 14, 2024

Great app all in one functionality of integrating IG with your website, creating video quizzes and also exit intent video survey.
Seamless integration with shop app is an added bonus.
I Faced some pricing related issue which were immediately addressed by the Tolstoy team.
My store's conversion rate has improved after its installation, and I highly recommend it.

Luxiface.com
Singapore
5 months using the app
Phantom Tools replied January 11, 2024

Thank you for your positive feedback! We're glad to hear you're enjoying the app's versatile features. We appreciate your input on the pricing concern and will certainly consider it as we strive to enhance our service. Your support means a lot to us!