Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

February 1, 2021

Tanveer as been instrumental in helping me navigate the intricacies of IOS14 update, checkout app reporting difficulties, and more. Don't hesitate to reach out to their chat support.

RangeTrotter
Greece
10 months using the app
Trackify X replied February 2, 2021

Hello to our friends from RangeTrotter

We appreciate you leaving us this awesome review! We will let Tanveer know that her assistance was greatly appreciated!

-Melissa & The Trackify Support Team

November 1, 2022

I can't tell yet if the app is good but the support is outstanding! Very helpful and easy to communicate!

moonies
Switzerland
10 months using the app
Trackify X replied November 3, 2022

Hello to our friends at moonies

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

April 16, 2023

These guys are amazing, I had issues with double tracking I got a fast response got on a zoom call with one representatives and with in minutes problem solved. Great experience!

Blesspicks
United States
10 months using the app
Trackify X replied April 17, 2023

Hello to our friends at Blesspicks

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

December 14, 2022

I am new to this app and ran into a pixel issue while setting up the app. Mr. Deepanjoy and his team checked the issue and fixed the problem timely. Their customer service is great. I am satisfied with the customer service they provide.

Jewelry316
Taiwan
10 months using the app
Trackify X replied December 15, 2022

Hello to our friends at Jewelry316

Thanks for sharing your review with us and the community. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

September 5, 2022

Trackify's customer service is very good. Dylan is very helpful and guide me step by step and ensure everything is perfectly installed! Highly recommended!

Glowy Dewy
Singapore
10 months using the app
Trackify X replied September 6, 2022

Hello, friends at Glowy Dewy

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Trackify Support Team

September 8, 2021

My pixel was not correctly set up. When I asked for help, Dylan from the team asked to do a quick call and guided me through the steps to complete the setup.

LazyPores
Belgium
10 months using the app
Trackify X replied September 9, 2021

Hello, friends at LazyPores

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

February 18, 2021

If we should choose only one app, Trackify would be that one. Great support. They are always up to date (iOS 14) etc.

Vincent Moretti
United States
10 months using the app
Trackify X replied February 18, 2021

Hello friends at Vincent Moretti

Thanks for leaving us this awesome review! We sincerely appreciate the love and we are happy we could help :-) We wish you and your store all the best!

Melissa & The Trackify Support Team

November 28, 2018

Mister Bartke helped me really out. i had a few questions and some of them was not trackify only questions but his help was perfect. he helped me solving some problems. and he gave me a few ideas about how to optimize my pixel. appreciate it. it was fantastic. thank you

Gadget Worlds
Germany
10 months using the app
July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Vermany
Mexico
10 months using the app
Trackify X replied July 14, 2021

Hello friends at Vermany

We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it!

-Melissa & The Trackify Support Team

August 24, 2018

You crazy buggers who give bad reviews.. You are missing out on bringing your shopify store to the next level. Go to the Platinum level.

TEST NEW NICHES ON YOUR STORE USING A SEPARATE AD ACCOUNT AND PIXEL.

Don't mess with your current optimization of your selling products and still be able to test.

Such a game-changer.

I love this App, USE IT and really watch the videos and start to understand the full potential of this app, so amazing.

Thanks Thomas, you're an absolute legend

Cornicopiadesigns
Singapore
10 months using the app