Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

February 18, 2020

Splendid app and superb support from their experts. I have 2 stores and literally would not be able to manage my data and protect my pixel if it wasn't for using Trackify. I highly recommend this app.

Hyperblade USA
United States
About 1 year using the app
September 16, 2021

Really cool App and support is great. Ran into some minor setup problems and was able to get support and resolutions in no time.

The Mossy Oak Store
United States
About 1 year using the app
Trackify X replied September 17, 2021

Hello friends at The Mossy Oak Store

We are happy we could assist you! Thank you for your kind words we really appreciate it! :-)

-Tanu & The Trackify Support Team

September 29, 2021

Great app for tracking events on your store! Great customer support and willingness to help from Tanmay. I highly recommend it

Peachy Pets
United States
About 1 year using the app
Trackify X replied September 29, 2021

Hello friends at Peachy Pets

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) We really appreciate the high recommendation.

-Tanu & The Trackify Support Team

April 14, 2023

I'm absolutely thrilled with my experience using the app and its customer support team. Dylan was instrumental in providing exceptional assistance and guidance throughout the whole process. It's great to know that I can always count on them when I have any issues or questions. Their attentive and helpful support has definitely exceeded my expectations.

CARDWELRY
Canada
About 1 year using the app
Trackify X replied April 17, 2023

Hello to our friends at CARDWELRY

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

May 12, 2021

We have a number of separate product categories, so we like to have several pixels installed. Being not technical we had some issues between the new Facebook app and Trakify. Support was fast and solved the problems on a call.

CARE BY ME USA
United States
About 1 year using the app
Trackify X replied May 13, 2021

Hello friends at CARE BY ME USA

We are thankful for great customers like you! We appreciate you taking the time to write this awesome review :-)

-Melissa & The Trackify Support Team

October 29, 2021

Helps with tracking FB ads.
Very easy to make custom audiences for LLAs and retargeting.
Fantastic Customer Service

MindBand
United Kingdom
About 1 year using the app
Trackify X replied November 1, 2021

Hello to our friends from MindBand

Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)

-Tanu & The Trackify Support Team

September 7, 2023

Ik ben zojuist goed geholpen door Deepanjoy. Snelle service, vriendelijk en duidelijk. Heel blij mee, dank je wel!

DutchBoefies
Netherlands
12 months using the app
Trackify X replied September 11, 2023

Hallo daar DutchBoefies,

Bedankt voor de geweldige beoordeling! Deepanjoy is al geruime tijd een grote aanwinst voor ons team en heeft zijn expertise bewezen bij het omgaan met ondersteuningsbehoeften. We stellen het op prijs dat u om hulp hebt gevraagd en dat u hebt gekregen wat u nodig hebt om uw app in te stellen zoals u dat wilde. Aarzel niet om op elk moment gebruik te maken van onze diensten.

Stephanie and the Customer Support Team

October 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.

I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.

Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.

I really appreciate that fast customer support!

I would definitely recommend!

Thanks!

Rabble Clothing
United States
12 months using the app
Trackify X replied October 3, 2023

Hello Rabble Clothing,

We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!

The Trackify support team

October 9, 2023

I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much

ZYMAD
France
12 months using the app
Trackify X replied October 11, 2023

Hello there ZYMAD,

We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!

The Trackify X Facebook Pixel support team

April 21, 2018

Trackify came highly recommended and the app was easy to install and use. We had an issue with our Facebook account on a Saturday morning and Trackify Customer Support got us back up and running within an hour. I would highly recommend this app.

Dnmstore
Canada
12 months using the app