Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

June 19, 2021

Tanmay was amazing! Their support is 10/10, one of the best app tech supports I've ever had. This app works amazing also and is a must have if you run facebook ads! Thank you!

Luminous Creations
United States
11 months using the app
Trackify X replied June 21, 2021

Hello friends at Luminous Creations

We are happy Tanmay could assist! We appreciate you leaving us this 10/10 review! We are glad you love the app!

-Melissa & The Trackify Support Team

August 21, 2019

Very fast support, every time I had technical difficulties they fixed it right away. Very good app for playing with fb pixel in advanced lvl

My Easy Picks
Hungary
11 months using the app
September 8, 2021

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

Athan Greek
Greece
11 months using the app
Trackify X replied September 9, 2021

Hello to our friends from Athan Greek

We appreciate you leaving us this awesome review! We will let Dylan know that his assistance was greatly appreciated!

-Tanu & The Trackify Support Team

July 13, 2022

Great app and customer service they help me a lot with the implementation of the pixel and create the event

Braided Milano
United States
11 months using the app
Trackify X replied July 14, 2022

Hello to our friends at Braided Milano

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

November 14, 2022

Excellent support and attention. I can recommend this to other people. Tracking is very accurate!!!

Shape&love
Chile
11 months using the app
Trackify X replied November 15, 2022

Hello, friends at Shape&love

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

November 29, 2021

I have been through some apps and solutions in order to get facebook tracking right after ios14. Trackify seems to do the job perfectly with super easy to setup (with video walkthrough) server-side tracking, at a affordable price compared to anything else I have tried. Extra points for super responsive chat support by Sunny. Thanks :D

Paninisport.no
Norway
11 months using the app
Trackify X replied November 30, 2021

Hi, Paninisport.no,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking after ios14. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

April 7, 2021

Great application to track all the data. Keeps its promises, super professional and friendly team. All in all 10/10

Beauty Needs
Germany
10 months using the app
Trackify X replied April 7, 2021

Hello friends at Beauty Needs

Thank you for leaving us this 10/10 review! We appreciate it! We are super happy we could assist you :-)

-Melissa & The Trackify Support Team

January 20, 2023

Excellent customer service! Very helpful and fast. Would chose Trackify anytime again! The plugin works as advertised!

Fluffy Feet
Switzerland
10 months using the app
Trackify X replied January 24, 2023

Hello to our friends at Fluffy Feet

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

June 29, 2017

Best app to harness the power of the Facebook pixel. It installs it, creates custom and lookalike audiences, and much more, plus the support and guidance that Thomas Barke and John Hutchinson give it is priceless... I would not sell on Shopify without this app, it is a must have, this app and the tips made me 50k in just 6 months (in the previous 6 months I have only made 4k). Install it now and go to their Facebook group to start learning, also enroll in their training programs if you can, this is a no brainer!

101 Deals
Argentina
10 months using the app
Edited September 20, 2019

10/10 customer support! Their customer service just spent around 2 hours of helping me understand problems with my store. Now it is all 100% working - all events are going to FB in a proper manner! This app fires couple useful extra events like product customization and have all features you need to provide your FB pixel all needed and advanced things!

PrintsField
Poland
10 months using the app